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For Employers

Customer Service Personnel

Gratitude India Manpower Consultants Pvt. Ltd.

0 - 2 years

|

2 - 6 Lacs

Posted:1 hour ago| Platform:

Apply

Skills Required

french language service management customer service customer complaints french customer relationship customer care ir hrsd training sales customer support recruitment customer handling industrial relations customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Proficient in French

Roles and Responsibility

Provide exceptional customer service through various communication channels, including phone, email, and chat.
Respond to customer inquiries and resolve issues professionally and courteously.
Utilize problem-solving skills to address complex customer complaints and concerns.
Collaborate with internal teams to enhance overall customer experience.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services to provide informed support.

Job Requirements

Proficiency in French language is mandatory.
Strong communication and interpersonal skills are essential.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Excellent problem-solving and analytical skills are required.
Familiarity with IT service management principles and practices is beneficial.
Adaptability to changing situations and priorities is necessary.

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Gratitude India Manpower Consultants Pvt. Ltd.

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