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Aeron Systems
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Customer Service Manager

Customer Service Manager

Aeron Systems

2 - 4 years

3 - 6 Lacs

Pune

Posted:1 day ago| Platform:

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Skills Required

Hospitality SAN French PDF Sales C Cook Customer service FMCG Technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service Manager

Roles and Responsibilities:

Receiving incoming sales calls, noting requirements, and directing them to the appropriate salesperson

Coordinating all repair materials with customers

Communicating with customers to gather feedback following sales and service interactions

Conducting calls to customer sites

Acting as the primary liaison with the customer for the technical support and coordination team

Required Qualification:

Relevant experience of 2-4 years

Any Graduate / Post Graduate degree from a recognized university

Experience in the hospitality or FMCG industries is a plus

Personality Traits :

Excellent communication skills

A polite and empathetic demeanor

Previous experience in customer service

Apply Now

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Aeron Systems

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Customer Service Manager