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Customer Service Manager

Customer Service Manager

Securifi

4 - 8 years

0 Lacs

hyderabad telangana

Posted:1 day ago| Platform: Shine logo

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Skills Required

customer support calls managing people

Work Mode

On-site

Job Type

Full Time

Job Description

As a customer support manager at Securifi, you will be responsible for handling customer support calls and managing a team of support representatives. Your role will involve ensuring timely and effective resolution of customer queries and issues, while also providing guidance and support to your team members. Key Responsibilities: - Handle customer support calls efficiently and professionally. - Manage a team of support representatives, providing leadership and guidance. - Ensure high levels of customer satisfaction through effective problem-solving and communication. Qualifications Required: - Minimum of 4 years experience in handling customer support calls. - Experience in managing people. - Strong communication and interpersonal skills. - Ability to work effectively in a fast-paced environment. If you are interested in this position, please email your resume to info@securifi.com.,

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Customer Service Manager