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Apex One
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Customer Service / International Voice Process Professional

Customer Service / International Voice Process Professional

Apex One

2 - 7 years

3 - 5 Lacs

navi mumbai

Posted:4 days ago| Platform:

Apply

Skills Required

inbound customer service voice process international voice process outbound non voice process international bpo inbound calls multitasking customer care outbound calling sales customer support technical support voice support customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team.

Key Responsibilities

Handle inbound and outbound calls from international customers.
Address customer inquiries, complaints, and support issues in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Ensure customer satisfaction by providing effective solutions.
Meet performance targets and adhere to quality standards.
Requirements:
2 months to 2 years of experience in a BPO or customer service role.
Excellent verbal communication skills in English.
Ability to work in a fast-paced environment and multitask effectively.
Willingness to work in the Night shift.
Positive attitude and customer-first approach.

What We Offer: Permanent employment with growth opportunities.

Supportive and collaborative work environment.
Training and development programs to enhance your skills.

Skills: voice process,customer service,multitasking,problem-solving,excellent communication skills,customer satisfaction,international voice process,communication skillsKeywordsInternational Voice Process,inbound Calling,outbound Calling,Calling,Customer Service*Mandatory Key SkillsInternational Voice Process,inbound Calling,outbound Calling,Calling,Customer Service*

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Customer Service / International Voice Process Professional