Customer Service / International Voice Process Professional

Apex One

0 - 2 years

1 Lacs

mumbai

Posted:6 days ago| Platform:

Apply

Skills Required

inbound customer service customer support voice process international voice process non voice process international bpo chat process multitasking customer care technical support inbound process outbound voice support email support semi voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Shift Timing: US/UK Shift Timings

Handle inbound and outbound calls from international customers.
Address customer inquiries, complaints, and support issues in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Ensure customer satisfaction by providing effective solutions.
Meet performance targets and adhere to quality standards.
Requirements:
2 months to 2 years of experience in a BPO or customer service role.
Excellent verbal communication skills in English.
Ability to work in a fast-paced environment and multitask effectively.
Willingness to work in the Night shift.
Positive attitude and customer-first approach.

What We Offer:Permanent employment with growth opportunities.

Supportive and collaborative work environment.
Training and development programs to enhance your skills.

Skills: voice process,customer service,multitasking,problem-solving,excellent communication skills,customer satisfaction,international voice process,communication skills.

Mandatory Key Skills - international voice process,voice process,customer support,inbound,outbound,Customer Service.

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