Customer Service Intern

As an intern at StarStruck, you will play a crucial role in the sales and marketing team by conducting proactive outbound calls to potential customers, identifying and qualifying leads, and delivering compelling sales pitches tailored to customer needs. You will have the opportunity to develop a comprehensive understanding of the company's products and services and build positive relationships with customers through effective communication. Key Responsibilities: - Conduct proactive and strategic outbound calls to potential customers from provided lists or leads. - Identify and qualify leads by gathering relevant information and assessing their needs. - Develop a deep understanding of the company's products and effectively communicate their features and benefits to customers. - Deliver persuasive sales pitches customized to address customer needs and highlight product value. - Establish positive relationships with customers through active listening and understanding their requirements. - Follow up with potential customers to provide additional information and support in their decision-making process. - Maintain accurate records of customer interactions and sales activities in the CRM system. - Stay updated on industry trends, competitors, and market conditions to adapt sales strategies and identify new opportunities. Qualifications and Skills: - Undergraduates and fresh graduates are encouraged to apply. - Excellent verbal communication and interpersonal skills. - Strong persuasion and negotiation abilities. - Active listening skills to understand customer needs. - Proficiency in CRM systems and other sales-related software. - Basic computer skills and familiarity with office productivity tools. - Resilience and persistence in handling objections and rejection. - Effective time management and organizational skills for task prioritization. - Flexibility to adapt to changing sales strategies and product offerings.,