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Customer Service Executive - Personal Loans - Top Markets

1 - 6 years

7 - 11 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Hyderabad. The ideal candidate will have 1 to 6 years of experience in customer service, preferably in the banking or financial services industry.
Roles and Responsibility
  • Perform tasks under the guidance of the Supervisor/Manager.
  • Identify potential business customers with the help of the Supervisor/Manager.
  • Collect and validate customer documents according to organizational norms.
  • Log cases in the system as per SOP and follow processes for disbursement.
  • Fulfill the sanction ratio as per organizational requirements.
  • Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager.
  • Job
  • Minimum 1 year of experience in customer service, preferably in banking or financial services.
  • Strong knowledge of audit and RBI regulations.
  • Ability to work with vendors and develop relationships.
  • Excellent communication and interpersonal skills.
  • Ability to meet sales targets and cross-sell products.
  • Familiarity with personal loans and top markets.
  • Additional Info
    The company offers a dynamic work environment and opportunities for growth and development.

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    Tata Capital
    Tata Capital

    Financial Services

    Mumbai Maharashtra

    5001-10000 Employees

    1057 Jobs

      Key People

    • Rajesh Sethi

      Managing Director & CEO
    • Supratim Bandyopadhyay

      Chief Financial Officer