Work from Office
Full Time
We are seeking a motivated Customer Support Executive to assist customers with finance-related queries, ensuring smooth resolution of issues related to payments, billing, accounts, and transactions. Key Responsibilities: Handle customer queries via phone, email, or chat regarding financial products and services. Resolve issues related to billing, payments, refunds, and account discrepancies. Maintain accurate customer records and ensure compliance with financial regulations. Collaborate with internal finance and operations teams for issue resolution. Deliver high-quality customer service with professionalism and empathy. Requirements: Strong communication and problem-solving skills. Basic understanding of financial products or services. Ability to handle confidential information responsibly.
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My Connections Experis
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