We are looking for a highly skilled and experienced Customer Service Executive to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch service to our customers.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Resolve complaints and concerns through various channels.
Collaborate with internal teams to improve overall customer experience.
Maintain high product knowledge to effectively support customers.
Identify opportunities to upsell or cross-sell products or services.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work in a team environment and adapt to changes.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to handle multiple tasks simultaneously and prioritize responsibilities.
Strong attention to detail and ability to maintain accuracy.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

More Jobs at Codely

Customer Service Executive

bengaluru

Experience: Not specified

INR 2 - 3 Lacs

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Customer Service Executive