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Tech Mahindra Ltd
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Customer Service Agent

Customer Service Agent

Tech Mahindra Ltd

0 - 31 years

2 - 4 Lacs

malad west mumbai/bombay

Posted:2 days ago| Platform: Apna logo

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Skills Required

service chat zones resolve communication assessment compensation onboarding support

Work Mode

On-site

Job Type

Full Time

Job Description

TECH MAHINDRA - Hiring for Voice and Chat Process - FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION: Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welcome to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidates: Up to 5.3 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7738138011 Diya Kaur HR Team Tech Mahindra

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Customer Service Agent