Customer Service Agent

Looking to grow your career in travel and aviation services?

About us:

dnata is world’s trusted aviation partner. Our award-winning aviation services are the cornerstone of airport, passenger, and travel operations across the world.

As part of the Emirates Group, dnata is a leading global air and travel services provider. Established in 1959, we offer a wide range of quality and safe ground handling, cargo, travel, catering, and retail services in 35 countries across 6 continents, contributing to a memorable travel experience in the air and on the ground. If it’s part of the journey, it’s part of the portfolio.

From a five-employee team, dnata has grown to become a global name, providing ground handling, cargo, premium services, catering & retail, and travel services to its customers across the globe.

dnata India is opening its doors to passionate professionals ready to elevate the customer experience across global operations.

If you're skilled, driven, and ready to represent excellence in a fast-paced, collaborative environment, we want to meet you!

Send your CV to us or walk-in to engage with our team, explore opportunities in international customer service and travel support, and discover how you can contribute to dnata’ s world-class service mission.

Freshers and Experienced are Welcome!

Job Role: Trainee / Customer Service Associate

Basic Criteria:

• Graduates or Undergraduates with Aviation/ Tourism and Travel Management (10+2/3 pass)
• Excellent English communication skills
• Good analytical and comprehension skills
• Flexible to work in rotational shifts 24*7
• Ready to Work from office
• Experience in voice process - Airline/travel Industry preferred
• Should be an immediate joiner

Walk-in Details: 24th to 28th November 2025

Timings: 10am to 5pm

Smartworks Sargod, Bangalore Contact Center

Marshal Cariappa Road, Shanthala Nagar, Ashok Nagar

Bengaluru, Karnataka -560025

Job Type: Full-time

Pay: ₹10,962.28 - ₹33,816.93 per month

Benefits:

• Health insurance
• Provident Fund