Posted:1 day ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description

Description

We are seeking enthusiastic and motivated individuals for the role of Customer Service in India. This position is ideal for freshers/entry-level candidates looking to start their career in customer service and gain valuable experience in a dynamic environment.

Responsibilities

  • Assist customers with inquiries and provide accurate information regarding products and services.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Maintain customer records and document interactions in the CRM system.
  • Collaborate with team members to enhance customer satisfaction and improve service processes.
  • Provide feedback on processes and suggest improvements to enhance the customer experience.

Skills and Qualifications

  • Excellent communication skills in English and local languages.
  • Strong problem-solving abilities and a customer-oriented mindset.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Strong interpersonal skills and a team player attitude.

More Jobs at Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)

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