Posted:6 hours ago|
Platform:
Work from Office
Full Time
Customer Relationship Management:
Building and maintaining strong, profitable relationships with key customers.
Customer Service:
Addressing customer inquiries, resolving complaints efficiently, and ensuring a high level of customer satisfaction.
Sales Support:
Keeping customers informed about new products and offers to drive sales, potentially through upselling and cross-selling.
Data Analysis:
Utilizing CRM data to understand customer preferences, behaviors, and needs, and to identify opportunities for improvement.
Strategy Implementation:
Developing and implementing strategies to enhance customer engagement, loyalty, and retention.
CRM System Management:
Ensuring accurate data entry, maintaining customer profiles, and generating reports to support business decisions.
Collaboration:
Working with other teams (sales, marketing, customer service) to ensure a unified approach to customer relationship management.
Training and Support:
Providing training and support to staff on CRM software and processes.
Customer Relationship Management:
Customer Service:
Sales Support:
CRM System Management:
Tibarumals Jewellers
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