Role & responsibilities highlight your customer service skills, product knowledge, and ability to meet sales goals . Preferred candidate profile Perks and benefits bonus insurance
Role & responsibilities Executive Director (Reporting to MD): Strategic Planning & Implementation: Develop and implement long-term strategic plans to achieve company goals. Monitor market trends and industry developments to identify opportunities and threats. Collaborate with the MD to set company vision, mission, and values. Operational Efficiency & Performance: Oversee day-to-day operations to ensure smooth and efficient functioning. Identify areas for improvement and implement solutions to enhance productivity and profitability. Manage budgets and allocate resources effectively. Team Leadership & Development: Lead and motivate senior management teams to achieve company objectives. Provide guidance and support to employees, fostering a positive and high-performing work environment. Develop and implement training programs to enhance employee skills and capabilities. Stakeholder Management: Build and maintain relationships with key stakeholders, including customers, suppliers, and investors. Represent the company at industry events and conferences. Ensure compliance with legal and regulatory requirements. Financial Management: Monitor financial performance and provide regular reports to the MD and board of directors. Ensure adherence to financial policies and procedures. Work with the finance team to develop and implement financial strategies. Preferred candidate profile Perks and benefits Bonus pf
Role & responsibilities Calendar Management: Scheduling appointments, managing calendars, and coordinating meetings. Communication: Answering phones, managing emails, and handling correspondence. Travel Arrangements: Booking flights, accommodations, and transportation. Meeting Coordination: Preparing materials, taking minutes, and organizing logistics. Document Preparation: Drafting correspondence, preparing reports, and creating presentations. Administrative Support: Filing, data management, and general office duties. Event Planning: Coordinating events, conferences, and speaking engagements. Confidentiality: Handling sensitive information with discretion and maintaining confidentiality. Errands and Personal Tasks: Running errands, managing personal appointments, and handling other tasks as requested. Preferred candidate profile
Role & responsibilities CRM Software Utilization: Utilizing customer relationship management software to track interactions, analyze data, and personalize customer engagement. Customer Relationship Management: Building and maintaining strong customer relationships, understanding their needs, and providing excellent service After-Sales Service: Providing support and addressing customer queries after a purchase to ensure satisfaction Preferred candidate profile Perks and benefits Bonus pf
Role & responsibilities Inventory Management: Monitoring stock levels, receiving and processing new inventory, and ensuring proper storage of jewelry items. Record Keeping: Maintaining accurate records of all jewelry items, including descriptions, quantities, and locations, using inventory management systems. Stock Audits: Conducting regular physical stock counts and reconciliations to verify inventory accuracy. Coordination: Collaborating with sales, procurement, and other relevant teams to ensure smooth inventory operations and meet customer demands. Loss Prevention: Implementing and maintaining security measures to prevent theft, damage, or loss of jewelry. Reporting: Generating inventory reports and providing updates on stock levels, discrepancies, and other relevant data. Perks and benefits Bonus pf
Role & responsibilities Customer Relationship Management: Building and maintaining strong, profitable relationships with key customers. Customer Service: Addressing customer inquiries, resolving complaints efficiently, and ensuring a high level of customer satisfaction. Sales Support: Keeping customers informed about new products and offers to drive sales, potentially through upselling and cross-selling. Data Analysis: Utilizing CRM data to understand customer preferences, behaviors, and needs, and to identify opportunities for improvement. Strategy Implementation: Developing and implementing strategies to enhance customer engagement, loyalty, and retention. CRM System Management: Ensuring accurate data entry, maintaining customer profiles, and generating reports to support business decisions. Collaboration: Working with other teams (sales, marketing, customer service) to ensure a unified approach to customer relationship management. Training and Support: Providing training and support to staff on CRM software and processes. Preferred candidate profile Customer Relationship Management: Customer Service: Sales Support: CRM System Management:
Role & responsibilities Sales Associate helps customers select jewelry, provides product knowledge on metals and gemstones, and closes sales by processing transactions and managing inventory. Key responsibilities include: engaging with customers to understand their needs maintaining product knowledge and attractive displays meeting sales targets and building strong customer relationships. Qualifications typically involve strong customer service and communication skills Perks and benefits bonus insurance