Role & responsibilities highlight your customer service skills, product knowledge, and ability to meet sales goals . Preferred candidate profile Perks and benefits bonus insurance
Role & responsibilities Executive Director (Reporting to MD): Strategic Planning & Implementation: Develop and implement long-term strategic plans to achieve company goals. Monitor market trends and industry developments to identify opportunities and threats. Collaborate with the MD to set company vision, mission, and values. Operational Efficiency & Performance: Oversee day-to-day operations to ensure smooth and efficient functioning. Identify areas for improvement and implement solutions to enhance productivity and profitability. Manage budgets and allocate resources effectively. Team Leadership & Development: Lead and motivate senior management teams to achieve company objectives. Provide guidance and support to employees, fostering a positive and high-performing work environment. Develop and implement training programs to enhance employee skills and capabilities. Stakeholder Management: Build and maintain relationships with key stakeholders, including customers, suppliers, and investors. Represent the company at industry events and conferences. Ensure compliance with legal and regulatory requirements. Financial Management: Monitor financial performance and provide regular reports to the MD and board of directors. Ensure adherence to financial policies and procedures. Work with the finance team to develop and implement financial strategies. Preferred candidate profile Perks and benefits Bonus pf
Role & responsibilities Calendar Management: Scheduling appointments, managing calendars, and coordinating meetings. Communication: Answering phones, managing emails, and handling correspondence. Travel Arrangements: Booking flights, accommodations, and transportation. Meeting Coordination: Preparing materials, taking minutes, and organizing logistics. Document Preparation: Drafting correspondence, preparing reports, and creating presentations. Administrative Support: Filing, data management, and general office duties. Event Planning: Coordinating events, conferences, and speaking engagements. Confidentiality: Handling sensitive information with discretion and maintaining confidentiality. Errands and Personal Tasks: Running errands, managing personal appointments, and handling other tasks as requested. Preferred candidate profile
Role & responsibilities CRM Software Utilization: Utilizing customer relationship management software to track interactions, analyze data, and personalize customer engagement. Customer Relationship Management: Building and maintaining strong customer relationships, understanding their needs, and providing excellent service After-Sales Service: Providing support and addressing customer queries after a purchase to ensure satisfaction Preferred candidate profile Perks and benefits Bonus pf
Role & responsibilities Inventory Management: Monitoring stock levels, receiving and processing new inventory, and ensuring proper storage of jewelry items. Record Keeping: Maintaining accurate records of all jewelry items, including descriptions, quantities, and locations, using inventory management systems. Stock Audits: Conducting regular physical stock counts and reconciliations to verify inventory accuracy. Coordination: Collaborating with sales, procurement, and other relevant teams to ensure smooth inventory operations and meet customer demands. Loss Prevention: Implementing and maintaining security measures to prevent theft, damage, or loss of jewelry. Reporting: Generating inventory reports and providing updates on stock levels, discrepancies, and other relevant data. Perks and benefits Bonus pf
Role & responsibilities Customer Relationship Management: Building and maintaining strong, profitable relationships with key customers. Customer Service: Addressing customer inquiries, resolving complaints efficiently, and ensuring a high level of customer satisfaction. Sales Support: Keeping customers informed about new products and offers to drive sales, potentially through upselling and cross-selling. Data Analysis: Utilizing CRM data to understand customer preferences, behaviors, and needs, and to identify opportunities for improvement. Strategy Implementation: Developing and implementing strategies to enhance customer engagement, loyalty, and retention. CRM System Management: Ensuring accurate data entry, maintaining customer profiles, and generating reports to support business decisions. Collaboration: Working with other teams (sales, marketing, customer service) to ensure a unified approach to customer relationship management. Training and Support: Providing training and support to staff on CRM software and processes. Preferred candidate profile Customer Relationship Management: Customer Service: Sales Support: CRM System Management:
Role & responsibilities Sales Associate helps customers select jewelry, provides product knowledge on metals and gemstones, and closes sales by processing transactions and managing inventory. Key responsibilities include: engaging with customers to understand their needs maintaining product knowledge and attractive displays meeting sales targets and building strong customer relationships. Qualifications typically involve strong customer service and communication skills Perks and benefits bonus insurance
Role & responsibilities Key Responsibilities Inventory Management: Maintain precise records of all jewellery items, including details like metal type, gemstones, weight, and price. Stock Movement: Track and manage the physical movement of all jewellery within the store, from receiving to display, sales, and returns. Receiving & Tagging: Receive new merchandise, inspect it for quality and damage, verify against orders, and accurately tag items. Audits & Reconciliation: Conduct regular physical counts and audits to reconcile actual inventory with system records, identifying and reporting discrepancies. System Updates: Accurately enter and update all relevant inventory information into the company's inventory management system. Security & Safety: Adhere to strict safety and security protocols for handling and storing high-value jewellery items. Team Collaboration: Liaise with sales teams, floor managers, and production teams regarding stock levels, orders, and client transactions. Required Skills & Qualities Attention to Detail: Essential for handling and documenting precious and high-value items accurately. Understanding of Jewellery: Knowledge of different types of jewellery, metals, and gemstones is beneficial. Inventory Management Systems: Experience with inventory management and Point of Sale (POS) systems is often required. Communication Skills: Ability to communicate effectively with team members and management. Organizational Skills: Strong ability to manage and organize large quantities of stock and documentation. Data Analysis: Aptitude for analyzing inventory data to identify trends and assist with purchasing decisions.
Role & responsibilities Should be good at sales Assist customers in selecting jewellery as per their needs and preferences. Provide excellent customer service and build strong client relationships. Achieve sales targets and contribute to store growth. Maintain product knowledge and stay updated on latest collections. Ensure proper display and upkeep of jewellery in the showroom. Preferred candidate profile Minimum [5] years of experience in jewellery or luxury retail sales (preferred). Strong communication and interpersonal skills. Passion for sales and customer service. Ability to work in a team and handle client queries effectively. Flexible to work on weekends and peak seasons. Perks and benefits Pf bonus insurance
Greet customers warmly and assist them in selecting jewellery based on their preferences, occasions, and budgets. Develop and maintain long-term relationships with customers to encourage repeat business and referrals. Provide detailed information about products including gold, diamond, platinum, and gemstone jewellery. Handle customer queries, complaints, and service requests with professionalism and empathy. Coordinate with the sales and service teams to ensure timely order processing, customizations, and delivery. Maintain customer records, follow up on leads, and communicate offers or new collections through calls or messages. Achieve monthly and quarterly sales and relationship management targets. Ensure the showrooms visual merchandising and displays meet company standards. Assist with after-sales service including product exchanges, resizing, or repairs. Support marketing and promotional activities by inviting and engaging customers.
Greet customers warmly and assist them in selecting jewellery based on their preferences, occasions, and budgets. Develop and maintain long-term relationships with customers to encourage repeat business and referrals. Provide detailed information about products including gold, diamond, platinum, and gemstone jewellery. Handle customer queries, complaints, and service requests with professionalism and empathy. Coordinate with the sales and service teams to ensure timely order processing, customizations, and delivery. Maintain customer records, follow up on leads, and communicate offers or new collections through calls or messages. Achieve monthly and quarterly sales and relationship management targets. Ensure the showrooms visual merchandising and displays meet company standards. Assist with after-sales service including product exchanges, resizing, or repairs. Support marketing and promotional activities by inviting and engaging customers.