Customer Relationship Manager | B2C | Faridabad

1 - 3 years

2 - 3 Lacs

Posted:14 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Handle inbound & outbound support calls to resolve customer queries related to product usage, warranty, service, and troubleshooting.
Ensure timely follow-up and closure of all customer concerns. Build strong customer relationships.

Required Candidate profile

Strong communication skills (English & Hindi).Familiarity with CRM/call management tools (e.g., Zoho, Freshdesk).Ability to multitask and manage customer expectations effectively.

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