Customer Relationship Management Specialist

Industry: Education Sales Industry

Education: Graduation/Post Graduation

Work Experience : 0 – 4 years 

Job Type : Full Time

Department / Functional Area of the Job: Sales /Business Development.

Job Responsibilities: 

•  Planning CRM strategies designed to retain existing Candidates.

•  Building and maintaining profitable relationships with the key candidates.

•  Understanding key customer individual needs and assisting the existing candidates for smooth completion of the program. 

•  Answering candidate queries and dealing with complaints.

•  Solving student queries in order to get the course completed in stipulated time 

•  Generating Business from the existing customers. 

       Key skills

o  Excellent communication Skills

o  Diploma/ Graduate / Post Graduation 

o  Excellent interpersonal and communication skills.

Maintain a positive attitude focused on customer satisfaction

Skills Required:

• Competency in sales 

• Self-motivated and goal-oriented, desire to deliver results

• Passionate about sales

• Ability to adapt and grow in a competitive environment

In order to know more about Education Sales Industry we would like you to do some research on : 

* UGC DEB

* https://www.learningroutes.in

* What are MBA/PGDM Courses

* Role of Master courses in upgrading your career

Thanks & Regards

Nikita Singh