Customer Relationship Management Manager

As a Customer Relationship Management Manager at Villa Ortiga, a boutique architecture and interior design practice in Delhi, India, you will play a vital role in managing customer relationships, sales, market segmentation, and project management. Your responsibilities will entail overseeing these aspects on a day-to-day basis to ensure smooth operations and optimal client satisfaction. To excel in this role, you must possess strong analytical skills along with experience in project management. Effective communication skills are essential as you will be liaising with clients and internal teams regularly. Your expertise in sales and market segmentation will be crucial in driving business growth and identifying strategic opportunities. Managing customer relationships will be a key focus area, requiring a proactive and customer-centric approach. Your ability to multitask and prioritize tasks efficiently will be beneficial in handling various responsibilities effectively. While prior knowledge of the architecture or design industry is advantageous, it is not mandatory. Ideally, you should hold a Bachelor's degree in Business, Marketing, or a related field to thrive in this position. Proficiency in using CRM software is a must to streamline customer interactions and enhance operational efficiency. Join Villa Ortiga to be part of a dynamic team that creates elite spaces with precision and elegance, delivering exceptional architectural designs and aesthetically pleasing interiors. Your contribution as a Customer Relationship Management Manager will be instrumental in upholding our reputation for luxurious, contemporary, and internationally acclaimed projects.,