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Customer Relationship Executive - UCV Finance - Motor Finance

Customer Relationship Executive - UCV Finance - Motor Finance

Tata Capital

1 - 6 years

8 - 12 Lacs

Mumbai

Posted:2 days ago| Platform:

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Skills Required

document management system sales collections relationship management crm customer relationship customer service document management customer care document control edms recovery customer support client relationship customer handling internet

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Customer Relationship Executive to join our team in Firozabad. The ideal candidate will have 1-6 years of experience in customer relationship management, sales, or a related field.
Roles and Responsibility

Achieve assigned collection targets for SLCV&PV (in the 0-3 range) through effective collection strategies.

Ensure timely recovery of dues and maintain strong customer relationships by meeting daily visit and customer target requirements.

Regularly contact existing clients to maintain company presence and ensure adherence to laid down processes.

Adhere to process guidelines and accept challenges in a challenging environment.

Submit collection documents correctly and on-time to ensure smooth operations.

Monitor accounts and ensure compliance with legal and company policies to meet collection targets and mitigate financial risks.

Job

Strong knowledge of customer relationship management, sales, and collections is essential.

Excellent communication and interpersonal skills are needed to build strong client relationships.

Ability to work under pressure and meet deadlines while maintaining high-quality standards.

Strong analytical and problem-solving skills are required to resolve complex issues.

Familiarity with document management systems and software applications is necessary.

Ability to adapt to changing circumstances and priorities in a fast-paced environment.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

3754 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Customer Relationship Executive - UCV Finance - Motor Finance