Customer Relationship Executive

Customer Relationship Executive

SkyBlue Experience Studio | SBR, Ahmedabad | Full-Time

SkyBlue is a Creative lifestyle retail brand offering thoughtfully curated stationery, premium gifting and creative art supplies, and office essentials. Our SkyBlue Experience Studio at SBR, Ahmedabad, reflects the elevated retail experience we stand for, contemporary, detail-driven and customer-focused.

We are looking for individuals who are spirited and value professionalism, presentation and meaningful customer interactions.

Role Overview

As a Customer Relationship Executive, you will ensure every customer receives the right guidance and a refined in-store experience. The role requires confidence, attentive communication and strong understanding of customer needs while maintaining store standards.

Key Responsibilities

• Welcome and assist customers throughout their in-store journey
• Understand customer needs and recommend suitable product selections
• Maintain knowledge of instore product categories and features
• Ensure store presentation and merchandising standards are consistently maintained
• Support billing, enquiries and service processes with accuracy
• Build positive customer relationships and contribute to store sales performance

Candidate Profile

• Clear and confident communication
• Presentable and comfortable in customer-facing interactions
• Language proficiency in English, Hindi and Gujarati
• Graduate (creative or design-related education preferred)

Suitable for freshers or candidates with 1 to 2 years of experience in retail, hospitality or customer service.

What We Offer

• Training and skill development opportunities
• Exposure to modern premium retail operations
• Growth pathways across roles and departments
• A well-designed working environment focused on customer experience and service excellence
• Attractive salary and perks