You are a motivated and experienced Sales and Marketing Executive with a solid background in luxury retail, particularly in the wholesale sector focused on gold and diamond jewellery. Your main responsibilities will include promoting and selling high-value jewellery items, creating and implementing effective marketing campaigns, nurturing client relationships, and delivering exceptional customer service to achieve and surpass sales objectives. You should have at least 1 year of experience in Marketing, specifically in the field of Jewellery Marketing, and a total of 1 year of work experience in Sales and Marketing. Your role will involve working on a full-time, permanent, or contractual/temporary basis, with the expected start date being 30/07/2025.,
Basic understanding of the Computer-aided Manufacturing (CAM) machine. Ability to interpret 3D jewellery designs received from designers. Ability to identify probable manufacturing errors in design, if any Quality checking CAD and CAM Requirements Minimum Graduation. Qualified in CAD design with 2 to 3 years experience (Gem & Jewellery). Job Type: Full-time Pay: ₹8,086.00 - ₹52,708.26 per month Benefits: Food provided Work Location: In person Expected Start Date: 31/08/2025
About the Role We are looking for a proactive and well-spoken Customer Relationship Executive to manage day-to-day communication with clients, provide updates, ensure smooth coordination, and support payment follow-ups. The role is office-based , focusing on maintaining excellent customer relationships through timely responses and accurate information sharing. Key Responsibilities Make regular follow-up calls/messages for payment collections and ensure timely updates. Share order status updates , delivery timelines and clarifications with clients. Maintain updated records of client discussions, commitments, and follow-up actions. Collect customer feedback , suggestions, and concerns; escalate to the concerned team. Track inactive clients and assist the sales team in reactivation efforts. Support the sales/operations team by coordinating daily communication with clients. Maintain a CRM/Excel-based customer tracking sheet with 100% accuracy Handle basic customer queries politely and professionally. Required Skills & Competencies Strong verbal communication and telephone etiquette. Good listening skills and customer-handling ability. Confidence in follow-ups, reminders, and payment-related conversations. Ability to clearly communicate updates and manage multiple clients. Basic proficiency in MS Excel, WhatsApp Business, and email communication. Organised, disciplined, and consistent with daily reporting. Ability to stay calm, polite, and professional in all situations. Language Requirements Malayalam – Mandatory English – Mandatory Hindi – Added Advantage Education Any graduate (B.Com/BBA/BCA/B.A preferred but not compulsory). Freshers with excellent communication skills may also apply. Experience 0–3 years experience in customer service, tele-calling, coordination, or admin roles. Experience in jewellery/luxury/sales support roles is an advantage Prepare daily/weekly CRE activity reports for the reporting manager. Growth & Learning Opportunities Strong grounding in customer communication and relationship management. Exposure to client behaviour, feedback analysis, and retention activities. Opportunity to grow. Job Types: Full-time, Permanent, Contractual / Temporary Pay: ₹15,000.00 - ₹20,000.00 per month Application Deadline: 01/12/2025 Expected Start Date: 01/12/2025
About the Role We are looking for a proactive and well-spoken Customer Relationship Executive to manage day-to-day communication with clients, provide updates, ensure smooth coordination, and support payment follow-ups. The role is office-based , focusing on maintaining excellent customer relationships through timely responses and accurate information sharing. Key Responsibilities Make regular follow-up calls/messages for payment collections and ensure timely updates. Share order status updates , delivery timelines and clarifications with clients. Maintain updated records of client discussions, commitments, and follow-up actions. Collect customer feedback , suggestions, and concerns; escalate to the concerned team. Track inactive clients and assist the sales team in reactivation efforts. Support the sales/operations team by coordinating daily communication with clients. Maintain a CRM/Excel-based customer tracking sheet with 100% accuracy Handle basic customer queries politely and professionally. Required Skills & Competencies Strong verbal communication and telephone etiquette. Good listening skills and customer-handling ability. Confidence in follow-ups, reminders, and payment-related conversations. Ability to clearly communicate updates and manage multiple clients. Basic proficiency in MS Excel, WhatsApp Business, and email communication. Organised, disciplined, and consistent with daily reporting. Ability to stay calm, polite, and professional in all situations. Language Requirements Malayalam – Mandatory English – Mandatory Hindi – Added Advantage Education Any graduate (B.Com/BBA/BCA/B.A preferred but not compulsory). Freshers with excellent communication skills may also apply. Experience 0–3 years experience in customer service, tele-calling, coordination, or admin roles. Experience in jewellery/luxury/sales support roles is an advantage Prepare daily/weekly CRE activity reports for the reporting manager. Growth & Learning Opportunities Strong grounding in customer communication and relationship management. Exposure to client behaviour, feedback analysis, and retention activities. Opportunity to grow. Job Types: Full-time, Permanent, Contractual / Temporary Pay: ₹15,000.00 - ₹20,000.00 per month Application Deadline: 01/12/2025 Expected Start Date: 01/12/2025
About the Role We are looking for a proactive and well-spoken Customer Relationship Executive to manage day-to-day communication with clients, provide updates, ensure smooth coordination, and support payment follow-ups. The role is office-based , focusing on maintaining excellent customer relationships through timely responses and accurate information sharing. Key Responsibilities Make regular follow-up calls/messages for payment collections and ensure timely updates. Share order status updates , delivery timelines and clarifications with clients. Maintain updated records of client discussions, commitments, and follow-up actions. Collect customer feedback , suggestions, and concerns; escalate to the concerned team. Track inactive clients and assist the sales team in reactivation efforts. Support the sales/operations team by coordinating daily communication with clients. Maintain a CRM/Excel-based customer tracking sheet with 100% accuracy Handle basic customer queries politely and professionally. Required Skills & Competencies Strong verbal communication and telephone etiquette. Good listening skills and customer-handling ability. Confidence in follow-ups, reminders, and payment-related conversations. Ability to clearly communicate updates and manage multiple clients. Basic proficiency in MS Excel, WhatsApp Business, and email communication. Organised, disciplined, and consistent with daily reporting. Ability to stay calm, polite, and professional in all situations. Language Requirements Malayalam – Mandatory English – Mandatory Hindi – Added Advantage Education Any graduate (B.Com/BBA/BCA/B.A preferred but not compulsory). Freshers with excellent communication skills may also apply. Experience 0–3 years experience in customer service, tele-calling, coordination, or admin roles. Experience in jewellery/luxury/sales support roles is an advantage Prepare daily/weekly CRE activity reports for the reporting manager. Growth & Learning Opportunities Strong grounding in customer communication and relationship management. Exposure to client behaviour, feedback analysis, and retention activities. Opportunity to grow. Job Types: Full-time, Permanent, Contractual / Temporary Pay: ₹15,000.00 - ₹20,000.00 per month Application Deadline: 01/12/2025 Expected Start Date: 01/12/2025
About the Role We are looking for a proactive and well-spoken Customer Relationship Executive to manage day-to-day communication with clients, provide updates, ensure smooth coordination, and support payment follow-ups. The role is office-based , focusing on maintaining excellent customer relationships through timely responses and accurate information sharing. Key Responsibilities Make regular follow-up calls/messages for payment collections and ensure timely updates. Share order status updates , delivery timelines and clarifications with clients. Maintain updated records of client discussions, commitments, and follow-up actions. Collect customer feedback , suggestions, and concerns; escalate to the concerned team. Track inactive clients and assist the sales team in reactivation efforts. Support the sales/operations team by coordinating daily communication with clients. Maintain a CRM/Excel-based customer tracking sheet with 100% accuracy Handle basic customer queries politely and professionally. Required Skills & Competencies Strong verbal communication and telephone etiquette. Good listening skills and customer-handling ability. Confidence in follow-ups, reminders, and payment-related conversations. Ability to clearly communicate updates and manage multiple clients. Basic proficiency in MS Excel, WhatsApp Business, and email communication. Organised, disciplined, and consistent with daily reporting. Ability to stay calm, polite, and professional in all situations. Language Requirements Malayalam – Mandatory English – Mandatory Hindi – Added Advantage Education Any graduate (B.Com/BBA/BCA/B.A preferred but not compulsory). Freshers with excellent communication skills may also apply. Experience 0–3 years experience in customer service, tele-calling, coordination, or admin roles. Experience in jewellery/luxury/sales support roles is an advantage Prepare daily/weekly CRE activity reports for the reporting manager. Growth & Learning Opportunities Strong grounding in customer communication and relationship management. Exposure to client behaviour, feedback analysis, and retention activities. Opportunity to grow. Job Types: Full-time, Permanent, Contractual / Temporary Pay: ₹15,000.00 - ₹20,000.00 per month Application Deadline: 01/12/2025 Expected Start Date: 01/12/2025