Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Roles and Responsibilities: CRE
Key Responsibilities:
Reception & First Impressions
Greeting visitors, tenants, and clients professionally
Managing visitor sign-in processes and security protocols
Creating a welcoming environment as the "face" of the property
Administrative Support
Answering and directing phone calls
Managing mail and package deliveries
Scheduling meeting rooms and facilities
Maintaining reception area appearance and organization
Tenant Services
Processing maintenance requests
Responding to tenant inquiries and concerns
Facilitating communication between tenants and property management
Providing information about building services and amenities
Security Coordination
Monitoring visitor access and credentials
Enforcing building security protocols
Coordinating with security personnel
Managing emergency procedures when necessary
Communication Hub
Relaying messages to appropriate staff members
Distributing tenant communications and building notices
Serving as the central information point for the property
Qualifications
Candidates need to have a relevant educational background in hospitality with min 3-4 years of work experience OR 4-5 years of experience in Client/customer service facing roles.
Good Communication skills with fluency in English and Hindi language is a must
Willingness to work in flexible shifts, weekends and holidays is an added advantage
Basic understanding of operating computers, mobile application, Visitor and complaint management tools / applications and MS Office (Excel, Word, PowerPoint, etc.) is also preferred.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
