Customer Relationship Executive

Habuild Healthtech

0 - 2 years

2 Lacs

nagpur

Posted:4 days ago| Platform:

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Skills Required

problem solving communication skills professional skills spoken english knw business english fluent convincing power customer satisfaction verbal communication interpersonal communication written communication ability interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Handle customer queries via
chat, phone calls, and emails
in a timely and professional manner
Resolve customer issues and process service requests accurately
Maintain proper records and update customer information in internal systems
Meet daily productivity and quality targets
Follow company guidelines, SOPs, and service standards
Coordinate with internal teams when required to resolve escalations
Ensure a positive and empathetic customer experience at all times

Required Skills & Competencies

Strong
verbal and written communication skills
Good
problem-solving and analytical abilities
High level of
professionalism and customer empathy
Attention to detail and ability to multitask
Basic computer knowledge and comfort with CRM/tools
Ability to work in a fast-paced, target-driven environment

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