Posted:18 hours ago|
Platform:
Remote
Full Time
About Us:
Defzen Projects is a construction firm based in Kochi, offering a wide range of construction services across Kerala. We have strong expertise in residential construction projects and a proven track record of quality execution.
Responsibilties:
Act as the primary point of contact between the company and clients
Build and maintain strong, long-term customer relationships
Handle customer enquiries, calls, emails, and walk-in clients professionally
Understand client requirements and coordinate with internal teams to ensure timely delivery
Follow up with leads, prospects, and existing clients regularly
Maintain accurate client records, communication logs, and follow-up status
Ensure high levels of customer satisfaction through regular interaction and support
Resolve customer complaints and issues in a timely and effective manner
Collect customer feedback and report insights to management
Support the sales and project teams to ensure smooth client communication
Track post-sales activities and ensure proper handover to execution teams
Contribute to repeat business and client referrals
Please share your resume at hr@defzen.in or phone number : 9995713777
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Work Location: Remote
Defzen
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