Customer Relations Specialist

Job Title: Customer Relations Specialist
📍 Location: Jaipur (Work from Office)🕒 Shift: Night Shift (8 PM – 5 AM IST)💼 Job Type: Full-Time🏢 Company: Sir Marketer – Digital Marketing Agency---About UsSir Marketer is a results-driven digital marketing agency helping U.S.-based clients grow their businesses online. From e-commerce management to complete digital solutions, we serve clients globally with dedication and excellence.We’re currently looking for a Customer Relations Specialist to handle our U.S.-based clients during night shifts, ensuring smooth communication, backend coordination, and a professional client experience.---Key Responsibilities:Communicate with potential and existing U.S. clients through calls and emailsUnderstand client needs and guide them through our servicesCoordinate between clients and internal teams (marketing, design, ecommerce) to ensure timely executionManage backend processes including client records, CRM updates, and follow-upsProvide consistent and clear updates to clientsBuild trust and long-term relationships through professional communication---Requirements:Must be located in Jaipur and available to work night shifts (8 PM – 5 AM IST)Excellent spoken and written English – must be confident in talking to American clientsPrevious experience in client handling, customer service, or backend coordination preferredFamiliarity with digital marketing or e-commerce processes is a plusStrong communication, organization, and multitasking skills---Why Join Sir Marketer?Work with U.S.-based clients and gain international experienceBe part of a growing and creative digital marketing teamGrowth-oriented role with long-term opportunitiesFriendly, professional in-office work environment in Jaipur