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Battlecry
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Customer Relations Manager

Customer Relations Manager

Battlecry

1 years

0 Lacs

Ahmedabad Gujarat India

Posted:4 months ago| Platform:

Apply

Skills Required

communication chat resolve empathy crm support excel

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Relationship Manager

Location: Ahmedabad

Experience:

Role Summary

Customer Relationship Manager

Key Responsibilities

Handle customer interactions across email, chat, phone & social media
Resolve issues promptly with empathy and professionalism
Coordinate with internal teams to ensure smooth order processing
Manage returns, complaints, and feedback effectively
Maintain CRM records and monitor customer satisfaction metrics

Qualifications

1+ year in customer support or CRM, preferably in e-commerce
Strong communication & interpersonal skills
Familiar with CRM tools, Excel/Google Sheets
Calm, solution-oriented, and customer-focused
Graduate preferred

Join us to build delightful customer experiences with a brand that values empathy and connection.

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Salary: Not disclosed

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ahmedabad, gujarat

1.0 - 5.0 yrs

Salary: Not disclosed

Customer Support Executive

India

1.0 - 1.0 yrs

INR 1 - 1 Lacs

Telecaller Specialist

ahmedabad, gujarat

Experience: Not specified

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Telecaller Specialist

ahmedabad, all india

Experience: Not specified

Salary: Not disclosed

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Battlecry

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Customer Relations Manager