Telecaller Specialist

Role Overview: As a Telecaller at our company, you will play a crucial role in engaging with customers, providing updates, and resolving inquiries. Your proactive approach and personable communication style will contribute to building strong customer relationships and ensuring customer satisfaction. Key Responsibilities: - Make outbound calls to customers for providing updates, follow-ups, and resolving inquiries. - Maintain a detailed record of customer interactions in the system. - Build strong relationships with customers through professional communication. - Identify customer needs and address their concerns efficiently. - Collaborate closely with the team to provide feedback and enhance customer engagement strategies. - Achieve daily and monthly call targets set by the management. Qualifications: - Experience: Prior experience in a similar telecalling or customer service role is preferred but not mandatory. Skills: - Excellent verbal communication skills in basic Languages. - Strong listening and problem-solving abilities. - Proficiency in using CRM tools or basic computer knowledge. - Ability to multitask and work in a fast-paced environment. Please note that there are no additional details about the company mentioned in the job description. Role Overview: As a Telecaller at our company, you will play a crucial role in engaging with customers, providing updates, and resolving inquiries. Your proactive approach and personable communication style will contribute to building strong customer relationships and ensuring customer satisfaction. Key Responsibilities: - Make outbound calls to customers for providing updates, follow-ups, and resolving inquiries. - Maintain a detailed record of customer interactions in the system. - Build strong relationships with customers through professional communication. - Identify customer needs and address their concerns efficiently. - Collaborate closely with the team to provide feedback and enhance customer engagement strategies. - Achieve daily and monthly call targets set by the management. Qualifications: - Experience: Prior experience in a similar telecalling or customer service role is preferred but not mandatory. Skills: - Excellent verbal communication skills in basic Languages. - Strong listening and problem-solving abilities. - Proficiency in using CRM tools or basic computer knowledge. - Ability to multitask and work in a fast-paced environment. Please note that there are no additional details about the company mentioned in the job description.