Customer Relations Executive

You will be joining Taxscan Media, an online news portal that focuses on reporting news, articles, judgments, circulars, orders, and notifications related to Taxation Laws in India. The mission of Taxscan is to simplify tax laws and educate individuals about their rights and responsibilities concerning tax matters to facilitate their engagement in nation-building initiatives. The company is driven by a team of young professionals who have transitioned into legal journalism, providing valuable resources for legal professionals, such as lawyers, CAs, CSs, tax practitioners, law students, and more. Taxscan values reader feedback and suggestions to continually improve its services. As a Customer Relations Executive based in Kozhikode, you will be responsible for managing client relations, ensuring customer satisfaction, and delivering outstanding customer service. Your daily responsibilities will involve engaging with clients, addressing their requirements, and nurturing a positive rapport with them. To excel in this role, you should possess strong interpersonal and communication skills. Proficiency in client relations, customer satisfaction, and customer service is essential. You should demonstrate excellent problem-solving abilities and conflict resolution skills. The capacity to work both independently and collaboratively as part of a team is crucial. Prior experience in the taxation or legal industry would be advantageous. A Bachelor's degree in Business Administration, Communications, or a related field is preferred for this position.,