Customer Coordinator

Intertek

1 - 3 years

2 - 3 Lacs

ahmedabad

Posted:1 day ago| Platform:

Apply

Skills Required

customer coordination enquiry management customer service coordination sales coordination follow ups quotation customer support client coordination back office back office support email writing customer queries client handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Customer Satisfaction:
Timely response to customer queries, smooth sample registration and report delivery, and building long-term client relationships while maintaining and improving NPS.

Business Development:
Support identification and development of new business opportunities and ensure retention of existing clients to drive revenue growth.

MIS & Reporting:
Prepare meaningful MIS, dashboards, presentations, and customer insights to support management decision-making.

Coordination & Operations:
Work closely with operations and marketing teams to resolve service issues and improve efficiency and productivity.

Standards & Performance:
Ensure adherence to company policies and standards, achieve set goals, improve employee competencies, enhance customer satisfaction, and contribute to increased business turnover.

Qualification

Relevant Experience

More Jobs at Intertek

Lab Chemist

Telangana

1 - 5 yrs

INR 0 - 3 Lacs

Lab Manager - Softline

Chennai

12 - 17 yrs

INR 7 - 15 Lacs

Scheduler

Bengaluru

2 - 7 yrs

INR 2 - 4 Lacs

Assistant Manager - Sales, Food Certification

Mumbai

2.0 - 6.0 yrs

INR 4 - 8 Lacs

Engineer

Mumbai

Experience: Not specified

INR 4 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.