4947 Customer Complaints Jobs - Page 45

Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets . Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction 4 to 5 years work exp...

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Support Executive in the domestic sector. The ideal candidate should have 0 to 2 years of experience. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance customer support services. Job Requirements Excellent communication and interperso...

We are looking for a highly skilled and motivated Customer Support Executive to join our team in the domestic sector. The ideal candidate should have 0 to 2 years of experience. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance customer support capabilities. Job Requirements Excellent communication and interpersonal skills. Ability t...

We are looking for a highly skilled and motivated Customer Support Executive to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. The ideal candidate should have 0 to 3 years of experience in customer support or related fields. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance customer support services. Job Requiremen...

We are looking for a skilled Quality Assurance Analyst I to join our team in the International sector. The ideal candidate will have 3 to 7 years of experience in quality assurance, preferably in a BPO or call center environment. Roles and Responsibility Monitor and evaluate agent performance to ensure high-quality customer service. Develop and implement effective quality control processes to identify areas for improvement. Collaborate with team members to resolve customer complaints and concerns. Analyze data and trends to identify process improvements and optimize quality metrics. Develop and maintain quality standards and procedures to ensure compliance with industry regulations. Provide ...

We are looking for a skilled Team Lead Quality to join our team in the BPO/Call Centre industry. The ideal candidate will have 4 to 9 years of experience and a strong background in quality assurance, with excellent communication and leadership skills. Roles and Responsibility Manage and lead a team of quality professionals to ensure high-quality service delivery. Develop and implement effective quality control processes and procedures. Conduct regular audits and reviews to identify areas for improvement. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze data and metrics to measure performance and identify trends. Provide coaching and training to team ...

We are looking for a skilled Quality Assurance Analyst I to join our team in the International sector. The ideal candidate will have 3 to 7 years of experience in quality assurance, preferably in a BPO or call centre environment. Roles and Responsibility Monitor and evaluate agent performance to ensure high-quality customer service. Develop and implement effective quality control processes to identify areas for improvement. Collaborate with team members to resolve customer complaints and concerns. Analyze data and trends to identify process improvements and optimize quality metrics. Develop and maintain quality standards and procedures to ensure consistency across teams. Provide coaching and...

We are looking for a skilled Quality Assurance Analyst I to join our team in the International sector. The ideal candidate will have 3 to 7 years of experience in quality assurance, preferably in a BPO or call centre environment. Roles and Responsibility Monitor and evaluate agent performance to ensure high-quality customer service. Develop and implement effective quality control processes to identify areas for improvement. Collaborate with team members to resolve customer complaints and concerns. Analyze data and trends to identify process improvements and optimize quality metrics. Develop and maintain quality standards and procedures to ensure consistency across teams. Provide coaching and...

We are looking for a highly skilled and motivated Customer Support Executive to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. The ideal candidate should have 0 to 3 years of experience in the BPO/Call Centre industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance customer support services. Job Requirements Exc...

We are looking for a highly skilled and motivated individual to join our team as a Customer Support Executive - International. The ideal candidate should have 0 to 3 years of experience in customer support or related fields. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely and effective manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance customer support services. Job...

We are looking for a highly skilled and motivated Customer Support Executive to join our team in the domestic sector. The ideal candidate should have 0 to 2 years of experience. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance customer support services. Job Requirements Excellent communication and interpersonal skills. Ability to wo...

Role & responsibilities Provide internal and external customer service Manages reports, KPI monitoring, root cause analysis and continuous improvements. Manage operations in line with the company's policies and standards on daily and shift basis Manpower handling with resolving the IR issues and maintaining manpower efficiency Previous experience of packaging and dispaching components Review and approve invoices resulting from logistics processes. Participate in systematic inventory reconciliation and resolve issues as related to outbound shipments. Accurately maintain electronic files for outbound-related processes and communications. Ensure outbound shipments are picked up and dispatched b...

We are looking for a highly skilled and motivated Customer Support Executive to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. The ideal candidate should have 0 to 3 years of experience in customer support or related fields. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance customer support services. Job Requiremen...

We are looking for a highly skilled and motivated Customer Support Executive to join our team in the domestic sector. The ideal candidate should have 0 to 2 years of experience. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance customer support services. Job Requirements Excellent communication and interpersonal skills. Ability to wo...

We are looking for a skilled Quality Team Lead with 4 to 9 years of experience to join our team in the BPO/Call Centre industry. The ideal candidate will have a strong background in quality assurance and leadership, with excellent communication and problem-solving skills. Roles and Responsibility Lead and manage a team of quality professionals to ensure high-quality service delivery. Develop and implement effective quality control processes and procedures. Conduct regular audits and reviews to identify areas for improvement. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze data and metrics to measure performance and identify trends. Provide training ...

This is an Internal document. Job Title: Relationship Officer - 811 Digital Sales Grade: M1 Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the custom...

This is an Internal document. Job Title: Relationship Officer - 811 Digital Sales Grade: M1 Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the custom...

This is an Internal document. Job Title: Relationship Officer - 811 Digital Sales Grade: M1 Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the custom...

This is an Internal document. Job Title: Relationship Officer - 811 Digital Sales Grade: M1 Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the custom...

This is an Internal document. Job Title: Relationship Officer - 811 Digital Sales Grade: M1 Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the custom...

This is an Internal document. Job Title: Relationship Officer - 811 Digital Sales Grade: M1 Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the custom...

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have a strong understanding of trade finance, commercial lending, and investment products, along with a passion for delivering exceptional customer service. . Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and compliance with bank policies Cross-sell a wide range of banking prod...

and Responsibility Responsible for selling credit card to new to bank customers via team of sales executives-on field sales (Open market, Big corporates, Malls, Cinema halls, Petrol pump, Airport, Metro stations Railway Stations) Responsible for delivery of Daily/monthly credit card sales target of his/her team and also maintain the productivity of the team. The main the most important job is to find right candidates (Sales executives) for the team and getting the on boarded as per the norms by bank. Provide training to the new joiners before the hit the field and also to keep the existing team updated with banks latest sourcing policies. Daily product sales pitch refresher training to old n...

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers. The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting. The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes. Handle personalized service requests from customers across segments Generate and deliver timely business MIS reports Ensure strict compliance with audit, regulatory, and internal banking policies Coordinate with CPC/RPC/Investme...

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers. The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting. The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes. Handle personalized service requests from customers across segments Generate and deliver timely business MIS reports Ensure strict compliance with audit, regulatory, and internal banking policies Coordinate with CPC/RPC/Investme...