5823 Customer Complaints Jobs - Page 43

Provide first contact resolution to the customers visiting at the Customer Service Centre. Log all customer interactions in SAP with correct tagging and ensuring that they are routed to the concerned department within the organization. Maintain follow up of pending customer issues and escalate pending customer concerns. Coordination with teams who handles various other modes of Customers contact such as Call Center, E-mail desk etc. for timely resolution of customer issue and to provide feedback. Highlights recurring issues/concerns faced by customers for process improvement. Facilitate billing and collection efforts of the location Manage the foot fall efficiently to maintain wait time with...

You will be responsible for monthly and quarterly planning of CRM activities with HODs. This includes identifying and controlling relevant drivers, developing measures for continuous retention and improvement of customer satisfaction (CSI), ensuring consistent CRM across divisions and after sales stages, and developing necessary tools for life cycle communication such as direct mailers, brochures, and greetings. Additionally, you will implement customer life cycle communication to increase customer retention and develop action plans for CSI improvement at the dealership. You will also develop countermeasures to eliminate negative feedback from customers, provide feedback to after sales depar...

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate How To Apply..? To Apply , Call Or WhatsApp HR Sayali:- 9158043197 Perks and benefits Good Salary with unlimited Incentives

JOB DETAILS "All marketing activity Visiting customers Attending customers at office Visiting Plant Order follow up Arranging samples Resolving customer complaints Provide reports to management " FUNCTIONAL AREA jobs in textile industry, marketing jobs in textile industry, sales and marketing jobs in mumbai, marketing executive jobs in mumbai, sales and marketing jobs in textile industry OR "Marketing", Sales & Marketing Recruitment Agency in Mumbai,Sales & Marketing Placement Consultant in Mumbai,Sales & Marketing Recruitment Agency in India,Sales & Marketing Placement Consultant in India,Sales & Marketing Recruitment Agency in Maharashtra,Opening for Marketing Executive in Textile Industry...

JOB DETAILS 1) Attend calls & outbound process, 2) Call to school classes & individual clients. 3) Generate appointments. 4) Answer calls and respond to emails 5) Follow up customer calls where necessary. 6) Manage and resolve customer complaints. FUNCTIONAL AREA education sector recruitment agencies in Mumbai, education sector placement consultant in Mumbai, education sector recruitment agencies in Maharashtra, education sector placement consultant in Maharashtra, education sector recruitment agencies in India, education sector placement consultant in India, education sector recruitment agencies in Chennai, education sector placement consultant in Chennai, Sales coordinator,telesales jobs,s...

JOB DETAILS 1)Take Cash & keep accounts on track 2)Manage Petty Cash 3)Take orders from customers when needed. 4)Greet customers entering establishments. 5)Resolve customer complaints. FUNCTIONAL AREA Hotel recruitment agencies in Mumbai, Hotel placement agencies in Mumbai, Hotel recruitment agencies in Maharashtra, Hotel placement agencies in Maharashtra, Hotel recruitment agencies in India, Hotel placement agencies in India, Hotel recruitment agencies in Chennai, Hotel placement agencies in Chennai, Cashier,cashier handling,cashier jobs in restaurant,cashier jobs in Mumbai,Cash flow management,Cash Management,Cashier jobs in Thane,Cashier jobs in Navi Mumbai.

JOB DETAILS 1. Generating New business for the Organization 2. Prepare effective business plan for all projects to achieve required product volume and profit and organize all market plans to suit all customer requirement and monitor all specific transactions of all customer for all process 3. Making Action plan to achieve the targeted monthly and annual sales / Preparation on MIS reports. 4. RFQ handling & review 5. Negotiate terms, conditions and pricing relative to new client contracts and commitments. 6. Handling customer complaints to meet the annual targets. FUNCTIONAL AREA Healthcare placement agencies in mumbai, Healthcare recruitment agencies in mumbai, Healthcare placement agencies ...

JOB DETAILS 1) Coordinate daily Front of the House and Back of the House restaurant operations 2) Deliver superior service and maximize customer satisfaction 3) Respond efficiently and accurately to customer complaints 4) Regularly review product quality and research new vendors 5) Organize and supervise shifts 6) Appraise staff performance and provide feedback to improve productivity 7) Estimate future needs for goods, kitchen utensils and cleaning products 8) Ensure compliance with sanitation and safety regulations 9) Manage restaurant s good image and suggest ways to improve it 10) Control operational costs and identify measures to cut waste 11) Create detailed reports on weekly, monthly ...

Jubilant Foodworks Limited is looking for Cafe Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintai...

To check the pouching plan and check the availability of KLD/Specs of the job. To ensure that first sample approval system is in place and effectively implemented in pouching section. To inspect and test the finished material (Pouch) as per sampling plan and as per customer specification /requirement and release the material if this meets the customer specs/ requirement. In case finished material does not conform to the specification/ requirement raise the QNCR and put the material on hold/ reject the material. In case of hold material get the material rectified thorough rework process Ensure that the rectified material meets the specification/ requirement and clear the ok material for packi...

To check the pouching plan and check the availability of KLD/Specs of the job. To ensure that first sample approval system is in place and effectively implemented in pouching section. To inspect and test the finished material (Pouch) as per sampling plan and as per customer specification /requirement and release the material if this meets the customer specs/ requirement. In case finished material does not conform to the specification/ requirement raise the QNCR and put the material on hold/ reject the material. In case of hold material get the material rectified thorough rework process Ensure that the rectified material meets the specification/ requirement and clear the ok material for packi...

Samsonite Latinoamrica is looking for Customer Care Associate to join our dynamic team and embark on a rewarding career journey Answer and respond to customer inquiries in a professional and courteous manner Provide accurate and timely information to customers while maintaining confidentiality and adhering to company policies and procedures Identify and assess customer needs and recommend suitable products or services to address their requirements Maintain customer records and track interactions in the companys database Coordinate with internal teams to resolve customer concerns and issues in a timely and efficient manner Manage and resolve customer complaints by following established protoc...

Role description To identify investigate and resolve the underlying causes of business process failures customer complaints or operational inefficiencies The role ensures that corrective and preventive actions are implemented to improve performance reduce risk and enhance customer satisfaction Key Conduct thorough root cause investigations using structured methodologies e g 5 Whys Fishbone Ishikawa Fault Tree Analysis Collaborate with cross functional teams to gather data validate findings and implement corrective actions Document findings in clear concise RCA reports with actionable recommendations Monitor the effectiveness of implemented solutions and track recurring issues Support continu...

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets The ideal candidate will have a strong understanding of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and compliance with bank policies Cross-sell a wide range of banking products to d...

Job Description Designation: Welding Engineer Department: Quality Qualification: BE / Diploma in Mechanical Engineering Experience: 4 to 8 years Location: Pune Skills Certification: (Not Necessary but having Any Certification will be Preferred) Certified Welding Engineer International Welding Engineer (IWE) CSWIP 3.1 Job Profile Prepare WPS, PQR as per AWS/ASME / EN standard Welder Qualification As per AWS /ASME & EN standard Daily monitoring in process Welding activity for weld Quality Practical shop floor experience for Weld process & Performance Qualification & Practically shop floor experience Weld defect elimination by working on welder & process 6. Regular Welder awareness Training 7. ...

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS through effective issue resolution * Collaborate with teams on product improvements * Resolve complaints promptly & fairly

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate How To Apply..? To Apply , Call Or WhatsApp HR Shubham: 8432231842 Perks and benefits Good Salary with unlimited Incentives

Addressing customer queries and concerns promptly Clear communication about services and products Consultative selling, cross selling and upselling of products and services. Managing store operations, inventory management and billing Health insurance Provident fund Annual bonus Over time allowance Maternity policy Performance bonus Referral bonus Maternity leaves

Role & responsibilities Efficient Handling of Calls. Serves customers by providing relevant information. Resolving internal service problems and escalating, if needed. Providing proactive customer outreach. Collecting and analyzing customer feedback. Responding to customer reviews. Developing and documenting knowledge into helpful content. Assisting other officers for solving queries in case of excess queries. Adhering to organizational process & policies. Providing feedback on enhancement of systems and overall organization on time to time basis. Skills Required - Good communication - Grasping power - Listening Skill - Product Knowledge - Computer Operating - Coordination Perks and benefits...

KRA A Customer Service Advisor for Customer Service Department based in Mumbai, who will be an integral part of the Customer Service Department Team and reporting to the Senior Manager Customer Service Department. Responsibilities: Your main responsibilities would comprise of: Provide customers assistance on requests received via Calls/Emails/Portal Booking Provide Customers with regular updates and service information. Coordinate updating of Customer database. Proactive identification of priority issues to curb escalation. Ensure coordination between all departments regarding Customer touch points(interface). Responsible to capture Customer feedback at various stages. Keep an overview of co...

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate How To Apply..? To Apply , Call Or WhatsApp HR Shubham:- 8551021894 Perks and benefits Good Salary with unlimited Incentives

WBO: TFC -Portfolio Manager INTERNAL USAGE No of Vacancies - Reports to WBO: TFC - Team Lead (NPH) Is a Team leader - Team Size - Grade SM/AVP Business WBO_TFO Department TFC Sub - Department - Location Airoli/Hyderabad/Kolkata/Noida About Department The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to ficially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) Trade Fice Center handles the imports & exports transactions, Export Fice & BG, LC, Collections, Advance Re...

Relationship Manager Branch Banking Branch Banking JOB ROLE : Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks ...

Job Purpose To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Roles and Responsibilities Employees are ON ROLLS of Aditya Birla Sunlife Insurance. Employee will be mapped to the respective Bank Branches basis on the geography assigned. Prime Responsibility to generate insurance Bu...

Job Purpose To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Roles and Responsibilities Employees are ON ROLLS of Aditya Birla Sunlife Insurance. Employee will be mapped to the respective Bank Branches basis on the geography assigned. Prime Responsibility to generate insurance Bu...