2043 Customer Complaints Jobs - Page 49

Work onsite in our Bengaluru office!. Are you looking for a rewarding, exciting, and challenging career in Customer Service? At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a step closer to success. Our employees are the cornerstone of our business and the reason we have been recognized for award-winning service to the customers and communities in which we serve.. We are looking for Retail Associates to join our non-voice team. The successful candidate will handle customer inquiries and requests via email and chat, ensuring a seamless experience while supporting back-office operations. This is an entry-level role ideal for individuals with strong written communication skills and attention to detail.. Successful candidates must live within a reasonable distance from our Bengaluru office in Kadubeesanahalli, Marathahalli.. We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!. What job duties can I expect to perform as a Customer Support Representative?. Responding to customer inquiries and concerns through email and chat in a timely and professional manner.. Providing accurate information regarding products, services, promotions, and order statuses.. Assisting customers with order processing, cancellations, and returns. Handling customer complaints and escalate complex issues as necessary.. Updating and maintaining accurate customer records in the system.. Supporting back-office operations such as data entry, report generation, and order management.. Working collaboratively with team members and other departments to ensure excellent customer service.. What requirements must I meet to join the team?. Graduate in any discipline. Proficiency in both written and spoken English (B2 level).. 0-24 months of experience in a contact center or back-office role (freshers are welcome).. Strong written communication and organizational skills.. High attention to detail and accuracy.. Amenable to work full-time, in rotational shifts, including evenings, weekends, and holidays.. Willing to work from the office in Bangalore. Why join our ResultsCX team?. Employee Performance Incentives. Annual Vacations. Frequent Employee events, Rewards and Recognition. Career Growth Opportunities. If this sounds like an opportunity that you would be interested in, don’t miss out! Training classes are forming now! Spaces are limited so apply now to secure your spot!. ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.. Show more Show less

About NCR Atleos Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers and vendors all time. Day to day follow up for new ES installation, Reinstallation and Deinstallation request if any. Acknowledging and resolving customer complaints timely. Communicating with customers through various channels. Knowing our products inside and out so that you can answer questions. Taking prompt action on customer query & the incidents as per standard process. Keeping records of customer interactions, transactions, comments and complaints as per standard process Communicating and coordinating with colleagues as necessary. Ensure to follow all compliances related to work flow. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Provide step-by-step guidance to customers to resolve issues or navigate products or services. Respond to customer inquiries through various communication channels, including phone, email and live chat. Address customer feedback and concerns with empathy and professionalism. Collaborate with cross-functional teams to ensure timely resolution of issues. Handle a high volume of customer contacts while maintaining quality service. Identify common customer issues and suggest improvements to enhance the customer experience. Keep accurate records of customer interactions using our customer support software. Contribute to the development of customer support materials and resources at the firm. Communication skill should be excellent both in verbal & written We prefer male candidates

Urgent Hiring For "Banking Operations Executive" Email process Experience - Minimum 1 year of Email process Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Krapanahi :91117 62733

KEY RESPONSIBILITIES- Build relationship with key Axis Bank Stake holders and drive partner sales team to achieve desired output of activation, business and other key parameters through regular engagement. Responsible for Business Target achievement of the Region. Provide inputs to the salary area head, circle TASC head and circle ADM head and make plans for achievement in order to support and contribute to Axis Bank Strategy. Should work very closely and in tandem with circle heads and area head of CSG, TASC and ADM. Maintain Customer Parameter Persistency, Leakage and Grievance Incidence Rate. To provide Analysis of the performance, highlights of these channels by participating through weekly PRPs with Key accounts manager, Circle manager (LS &BB). Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis vertical heads on focused business Parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Cluster/Branch visits to optimize performance and enhance relationship. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.

ABFRL is looking for Department Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Roles and Responsibilities : Experience as After sales/service supervisor for engineering product at customer site and ability to manage team of service engineers and customer support like Construction Equipment, Hoists, Tower cranes, Concrete pumps, Lifts, Generators, Solar, UPS. Experience to serve at customer location is preferred. Desired Candidate Profile Diploma / Btech Mech /Elec , with min 2 to 6 years of experience in managing regional entire after sales /service team Perks and Benefits

Teleperformance is hiring for young talents/ Immediate joining Requirements: Requirements: Only Graduates can apply. 1 year of Experience in any field can apply. Should have excellent communication skills Should be Fluent in English and Hindi Job Details: Work From Office Face to face interview Immediate joiners preferable. Day Shifts 6 days working, 1 days rotational off 23 CTC and 17,000 Take home salary. Work Location: Hebbal, Bangalore If interested share your resume to WhatsApp or Call Bhargavi - 7619331123 Bring copy of resume mention Bhargavi

Domestic Voice Support !!! Freshers or Experienced Technical support -Voice!!! (Vela Chery Chennai) Mode of Work - Work from office No of Openings : 50 Interview timings: 09:30 AM to 03:00 PM (Monday - Saturday) (Only face to face interview) Should have Good communication with one Native Language (Telugu, Malayalam and Hindi). Technical Graduation is mandatory Handling customer’s queries and requests for the services. Understand customer requirements and provide the best customer service experience. Salary 13k to 15k + Performance Incentives. Shift Timings (8:00 AM – 8:00 PM ) (btw 9 hours) 6 days working (1 day rotational week off)

Engr, Asst Mgr Q.A-in-house quality standards, QAD goals / target, Ensure periodic reporting Q.A Performance, CMM, CAPA, PPAP,FMEA, ISO 9001/14001/45001,5S, Customer complaints handling & effective problem-solving and global 8D, failure analysis

Role & responsibilities 1. Familiar with QMS systems, Automotive specific IATF16949 requirements. 2. Competent to plan & execute 1st Party & 2nd party audits (System audits, Mfg. Process & product auditing skill). 3. Familiar with Customer QM processes. 4. Familiar with measurement techniques, Test methodologies & Interpretation of test data. 5. Familiar with Mfg. processes (Assembly, Molding, Casting, Painting, Platting, Powder coating, Fabrication, Sheet metal). 6. Familiar with Engineering Drawings / Specifications. 7. Familiar with national/International standards, Customer Specific Standards, 8. Adequate material knowledge, 9. Familiar with QC core tools (APQP, FMEA, SPC, PPAP, MSA 10. Strong analytical skills. 11. Proficient with problem solving techniques, 7 QC tools.

We are looking for a highly skilled and experienced Receivable Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee the receivables process to ensure timely recovery of outstanding amounts. Develop and implement effective strategies to minimize bad debt and improve cash flow. Collaborate with cross-functional teams to resolve customer complaints and disputes. Analyze and report on receivables performance metrics to senior management. Identify and mitigate potential risks associated with receivables operations. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong knowledge of financial regulations and accounting principles. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working with emerging enterprise banking systems and technologies.

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily collection targets and maintain accurate records of customer interactions. Provide excellent customer service and ensure satisfaction. Collaborate with internal teams to resolve customer complaints and concerns. Maintain confidentiality and adhere to data privacy policies. Job Requirements Minimum 1 year of experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Basic knowledge of banking products and services is an advantage. Any graduate degree from a recognized university. Experience working with small finance banks or similar institutions is preferred. About Company Equitas Small Finance Bank is a leading provider of inclusive banking services, committed to financial inclusion and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development. For more information, please contact us at 1381573.

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily collection targets and update the system accordingly. Provide excellent customer service and maintain high levels of customer satisfaction. Collaborate with internal teams to resolve customer complaints and concerns. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 1 year of experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Basic knowledge of banking operations and procedures. Proficient in using computer systems and software applications. Ability to build strong relationships with customers and colleagues.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage relationships with existing clients to ensure timely repayment of loans and maintain high customer satisfaction. Identify new business opportunities through networking and referrals to expand the client base. Conduct thorough credit assessments and provide personalized solutions to meet client needs. Develop and implement effective sales strategies to achieve monthly targets. Collaborate with internal teams to resolve customer complaints and issues promptly. Maintain accurate records of client interactions and transactions. Job Requirements Proven experience in Micro Finance, preferably in MLAP, with a strong understanding of financial products and services. Excellent communication and interpersonal skills are required to build strong relationships with clients and colleagues. Strong analytical and problem-solving skills are necessary to assess credit risk and provide effective solutions. Ability to work in a fast-paced environment and meet deadlines while maintaining attention to detail. Proficiency in using technology and software applications to manage client data and transactions. Strong knowledge of banking regulations and compliance requirements is essential.

We are looking for a skilled Service & Operations Manager to join our team at Equitas Small Finance Bank in the BFSI industry. Roles and Responsibility Manage and oversee daily branch operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Supervise and guide a team of banking professionals to achieve operational excellence. Coordinate with various departments to resolve customer complaints and issues. Analyze and report on key performance indicators to identify improvement areas. Implement risk management measures to minimize potential losses. Job Requirements Proven experience in branch banking and service management. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work under pressure and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and motivating a team to achieve high performance levels.

We are looking for a skilled Service & Operations Manager to join our team at Equitas Small Finance Bank in the BFSI industry. Roles and Responsibility Manage and oversee daily branch operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Supervise and guide a team of banking professionals to achieve operational excellence. Coordinate with various departments to resolve customer complaints and issues. Analyze and report on key performance indicators to identify areas for improvement. Implement risk management measures to minimize potential losses. Job Requirements Strong knowledge of branch banking, liabilities, and service operations management. Excellent leadership and communication skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing teams and supervising staff. Familiarity with banking regulations and compliance requirements.

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and resolve customer complaints professionally and courteously. Provide excellent customer service to ensure high levels of customer satisfaction. Develop and maintain strong relationships with customers to increase loyalty and retention. Collaborate with internal teams to resolve complex customer issues. Identify and escalate potential risks or issues to senior management. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to adapt to changing situations and priorities.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. Roles and Responsibility Develop and maintain strong relationships with clients to increase business growth. Identify new business opportunities and expand existing customer relationships. Collaborate with internal teams to achieve sales targets and improve customer satisfaction. Provide excellent customer service and resolve customer complaints professionally. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of the bank's products and services. Job Requirements Proven experience as a Relationship Manager or similar role in the BFSI industry. Strong knowledge of liabilities, branch banking, cross sell, and relationship management. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is an advantage.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals. Develop and implement strategies to increase revenue growth. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain strong relationships with customers and stakeholders. Job Requirements Proven experience as a Relationship Manager in Micro Finance or a related field. Strong knowledge of Inclusive Banking, MF, and Receivables. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience working with cross-functional teams and building strong relationships.

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and resolve customer complaints professionally and courteously. Provide excellent customer service through various channels. Develop and maintain strong relationships with customers to increase loyalty and retention. Collaborate with internal teams to improve overall customer experience. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of branch banking operations and procedures. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to build rapport with customers from diverse backgrounds. Experience working in a similar role within the BFSI industry is preferred. Additional Info The company offers opportunities for professional growth and development.

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and resolve customer complaints professionally and courteously. Provide excellent customer service through various channels. Develop and maintain strong relationships with customers to increase loyalty and retention. Collaborate with internal teams to improve overall customer experience. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of branch banking operations and procedures. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to build rapport with customers from diverse backgrounds. Experience working in a similar role within the BFSI industry is preferred. About Company Equitas Small Finance Bank is a leading financial institution committed to providing exceptional customer service and building long-term relationships with its clients. We offer a dynamic and supportive work environment that encourages professional growth and development. For more information about this opportunity, please contact us at 1386666 or visit our website at .

Morningstar India (P) Ltd. is looking for Product Consultant to join our dynamic team and embark on a rewarding career journey Provide expertise in product development and management. Collaborate with cross-functional teams to gather product requirements. Develop and implement product strategies and roadmaps. Monitor and analyze product performance and customer feedback. Conduct market research to identify opportunities for product improvement. Provide training and support to sales and marketing teams. Prepare and present reports on product activities and performance.

Naksha solutions is looking for Client service Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

SUPREME PETROCHEM LIMITED is looking for Dy . Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.