27 Customer-Centric Approach Jobs

Job Requirements About the Role As a Relationship Manager in the Government Banking Group, you will be responsible for managing and strengthening relationships with government bodies, autonomous institutions, and state departments. You will support business growth, ensure high-quality client servicing, and contribute to expanding the bank's footprint in the government banking space while adhering to regulatory and risk guidelines Key Responsibilities Primary Responsibilities Assist in onboarding government clients with best-in-class service standards. Support business generation within regulatory and risk frameworks. Understand client needs and sector dynamics to offer tailored banking solut...

About Toprankers Toprankers is one of India's premier digital platforms for competitive exam preparation, catering to aspirants of law, judiciary, design and management. We are committed to delivering high-quality content, interactive learning, and personalized academic support to students across the country. Role Overview We are seeking a dynamic and motivated Academic Counsellor to join our team. The primary responsibility of this role is to engage with prospective students, understand their academic goals, and guide them in selecting and enrolling in our various coaching programs, including Judiciary. The ideal candidate will have prior experience in counseling students for these specific...

Job Description Customer Service Associate (CSA) Brand: Reliance Yousta Location: Ludhiana Department: Retail Store Operations Role Type: Full-time / On-floor Executive Position Overview The Customer Service Associate (CSA) at Reliance Yousta Ludhiana is responsible for delivering an exceptional in-store customer experience, supporting sales targets, maintaining visual merchandising standards, and ensuring smooth store operations. The role requires strong communication, customer orientation, and the ability to work in a fast-paced fashion retail environment. Key Responsibilities Customer Service & Sales Greet customers and assist them with product selection based on needs and preferences. Pr...

The ideal candidate will be responsible for building out our sales and marketing strategy, sales forecasting reports, and sales pipeline. You will then monitor our sales performance with the goal of expanding our company's market share. Your collaborative nature and will help you succeed when coordinating with external distributors and internal sales and marketing teams. Responsibilities ? Engage potential customers via phone, virtual meetings, and on-site visits to explain available properties and convert them into buyers. ? Attend qualified leads through virtual or in-person meetings, present tailored property options, and encourage on-site visits. ? Negotiate deals between clients, ensuri...

Job Overview: A Regional Business Head for Housing Loans in Microfinance is a senior executive responsible for leading the strategy, sales, operations, and portfolio quality of affordable housing loan products within a specific geographic region. This role involves driving business growth while maintaining compliance with regulations and the company's social mission of financial inclusion. Role & responsibilities Key Responsibilities Strategic Planning: Develop and implement regional business plans and sales strategies to achieve targets for housing loan disbursement and revenue growth. Team Management & Leadership: Recruit, train, mentor, and manage a high-performing team of area/branch man...

About the Role We are looking for enthusiastic and customer-focused Customer Success Associates to support our domestic Health, Motor, and Life Insurance processes . The ideal candidate will have excellent communication skills in both English and Hindi and a strong ability to engage with customers to drive satisfaction and business growth. Key Responsibilities Handle customer interactions via call, email, or chat with professionalism and empathy. Assist customers with queries related to insurance productsHealth, Motor & Life. Provide accurate product information and ensure customer satisfaction. Identify customer needs and recommend relevant insurance solutions. Maintain customer records and...

Responsibilities Product Strategy & Development: - Define and execute the ocean freight product strategy for both FCL and LCL services. Develop trade lane-specific plans (e.g., Asia-Europe, ISC-Middle East, ISC-Africa). Innovative service offerings include value-added services and digital solutions. Carrier & Vendor Management :- Build and maintain strategic relationships with shipping lines and co-loaders. Negotiate competitive freight rates, space allocations, and service contracts. Monitor carrier performance and resolve service issues proactively. Pricing & Procurement :- Lead pricing strategy and procurement for ocean freight across trade lanes. Ensure margin optimization while maintain...

Some Careers Have More Impact Than Others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Business Analyst Business: DBS Transformation India Principal Responsibilities Define, document, and manage business requirements in a clear, meaningf...

Brief Description We are looking for a motivated and customer-focused Travel Consultant to join our team. The ideal candidate will have 02 years of experience in the travel industry, along with strong sales and customer service skills. In this role, you will be responsible for understanding traveller needs, suggesting suitable travel options, and ensuring every customer has a seamless and satisfying booking experience. Skills Customer-Centric Approach Customer-centric mindset with strong communication skills Sales and Negotiation abilities Business development orientation Basic knowledge of the tourism and travel industry Strong problem-solving and result-driven approach Team collaboration a...

Key Responsibilities Oversee daily team operations and delegate tasks effectively. Team leader quality for Project management. Set clear objectives for team members and monitor progress. Conduct regular team meetings to ensure alignment and address issues. Provide coaching and mentorship to develop team members skills. Encourage collaboration and ensure effective communication within the team. Resolve conflicts and promote a positive working environment. Evaluate team performance against established metrics and goals. Develop strategies to maintain high morale and team engagement. Prepare and analyze reports related to team performance and productivity metrics. Act as a liaison between senio...

About Company Toprankers is India's most preferred digital counseling and test-prep platform, helping students unlock their true potential through personalized learning, expert mentorship, and career guidance. With a strong presence across CLAT, Judiciary, IPMAT, CUET, Design, and other entrance exams, we are redefining career discovery and preparation for young aspirants. Job Overview We are seeking a dynamic and motivated Academic Counsellor to join our team. The primary responsibility of this role is to engage with prospective students, understand their academic goals, and guide them in selecting and enrolling in our various coaching programs, including CAT, CLAT, IPM, CUET, Judiciary and...

About Toprankers Toprankers is one of India's premier digital platforms for competitive exam preparation, catering to aspirants of Law, Judiciary, CUET, SSC, Banking, and other government and aptitude-based entrance exams. We are committed to delivering high-quality content, interactive learning, and personalized academic support to students across the country. Role Overview We are seeking a dynamic and motivated Academic Counsellor to join our team. The primary responsibility of this role is to engage with prospective students, understand their academic goals, and guide them in selecting and enrolling in our various coaching programs, including CAT, CLAT, IPM, CUET, Judiciary and others. Th...

About the Company : Assure by SolarSquare: India's top Rooftop solar maintenance and repair companies enabling homes & housing societies across India to manage and maintain solar PV plants. We are a team of hustlers and mission-driven individuals looking to decarbonize India one roof at a time. Company Website - https://assure.solarsquare.in/ About the Role : Solar Inspector Responsibilities : Conduct on-site inspections of existing solar plants (residential and C&I) that are NOT SolarSquare customers, to assess their operational status and identify maintenance needs. Effectively identify and diagnose potential issues, performance gaps, or safety concerns in non-SolarSquare solar installatio...

Meet/exceed sales targets, onboard new customers, build client relationships, conduct field visits, maintain records, monitor market trends & competitors, and gather feedback to enhance services.

"Looking for a dynamic leader to act as Chief Marketing Officer. Responsible for guiding the marketing team, driving strategies, boosting sales, building brand presence, and ensuring business growth."

Company Vision NowPurchase is transforming the $140B Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world be it transportation, construction, and machinery. NowPurchase is a rich, digital marketplace where metal manufacturers (foundries + steel plants) can procure high-quality raw materials (scrap, pig iron, ferroalloys, additives, nodularisers) in a trusted manner. Our technology allows them to optimize their manufacturing process to ensure high productivity and resilience to failure. We currently serve over 250 factories nationwide and are looking to aggressively expand our footprint across India. You can learn m...

About Toprankers Toprankers is one of India&aposs premier digital platforms for competitive exam preparation, catering to aspirants of Law, Judiciary, CUET, SSC, Banking, and other government and aptitude-based entrance exams. We are committed to delivering high-quality content, interactive learning, and personalized academic support to students across the country. Role Overview We are seeking a dynamic and motivated Academic Counsellor to join our team. The primary responsibility of this role is to engage with prospective students, understand their academic goals, and guide them in selecting and enrolling in our various coaching programs, including CAT, CLAT, IPM, CUET, Judiciary and others...

- Handle student queries via call, email, and chat - Resolve issues promptly and professionally - Ensure high customer satisfaction - Maintain service quality standards - Work in a fast-paced EdTech environment Required Candidate profile - Excellent English communication - Strong interpersonal & problem-solving skills - Customer-focused attitude - Basic tech knowledge - 0–2 years of experience in support roles preferred

Role & responsibilities 1) Undertake modeling, merchandising and rendering of home interior 3D models 2) Produce final render of the approved designs and basic dimension outputs for designs shared by the design team 3) Curate mood/theme boards to support the design 4) Post which, compile the desired output files in the form of a client presentation in a pre-decided format 5) The primary role of a DA is to support the sales team to prepare the RFP, cost estimates and presentations, to compile and present the design in the form of a proposal in the stipulated time for booking conversions. 6) Work with the design team of interior designers on the detailed design drawings, service drawings, vali...

Responsibilities: * Meet sales targets through effective communication * Close deals over phone * Maintain customer relationships * Cold call leads, qualify prospects * Upsell products/services Provident fund Health insurance

Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach

> Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach

Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach

1 Year initial LPE contract (Extendable) 5Days Work from Office (Raipur, Chhattisgarh) Required: 1. Education - BE / BTech any specialization 2. 5+ years of contact center experience 3. 3+ years of experience in working with state/central government projects 4. Experience of defining the standard operating procedure (SOP) for contact centers 5. Experience of managing call center operations 6. Preferred contact center certification

Handle customer queries and complaints, ensure timely resolution, coordinate with technical teams for handovers, manage documentation, and enhance customer satisfaction throughout the property purchase and possession lifecycle.