14 Customer-Centric Approach Jobs

Meet/exceed sales targets, onboard new customers, build client relationships, conduct field visits, maintain records, monitor market trends & competitors, and gather feedback to enhance services.

"Looking for a dynamic leader to act as Chief Marketing Officer. Responsible for guiding the marketing team, driving strategies, boosting sales, building brand presence, and ensuring business growth."

Company Vision NowPurchase is transforming the $140B Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world be it transportation, construction, and machinery. NowPurchase is a rich, digital marketplace where metal manufacturers (foundries + steel plants) can procure high-quality raw materials (scrap, pig iron, ferroalloys, additives, nodularisers) in a trusted manner. Our technology allows them to optimize their manufacturing process to ensure high productivity and resilience to failure. We currently serve over 250 factories nationwide and are looking to aggressively expand our footprint across India. You can learn more at www.nowpurchase.com. Job Description Position: Senior Executive – Finance Department: Finance & Accounts Reporting to: VP – Finance & Accounts Experience: 2–4 years Location: Pune Qualification: B.Com / MBA (Finance) Working Type: Office Role Description We are seeking a motivated and experienced B2B Credit Solutions Specialist / Fintech Solutions Specialist to join our team. The ideal candidate is a dynamic professional with a background in credit solutions, fintech, NBFC sales, or supply chain financing . You will be responsible for engaging with prospective and existing customers/vendors to suggest and implement working capital solutions from NBFCs, fintech platforms, and banking partners. The role requires significant travel ( 10–15 days per month ) to customer sites to drive adoption and execution of these solutions. Key Responsibilities Work with customers and vendors to understand financing requirements and design appropriate solutions. Partner with NBFCs, fintech platforms, and banking institutions to source and implement supply chain finance solutions. Drive customer/vendor onboarding for credit facilities and ensure smooth implementation. Travel extensively to build relationships, conduct meetings, and ensure successful adoption of solutions. Track, monitor, and report solution performance, highlighting improvements and resolving issues proactively. Support the Finance & Accounts team in integrating credit solutions with business operations. Desired Attributes Strong knowledge of supply chain financing, credit solutions, and fintech products . Experience in banking/NBFC sales or vendor/customer finance solutions . Excellent communication and relationship-building skills. Self-motivated with a results-driven, customer-centric mindset. Ability to travel 10–15 days per month and work independently. Analytical and problem-solving skills with a solutions-first approach. Compensation & Benefits Compensation: As per industry standards & candidate pedigree. Group Medical Insurance: 3 lakhs floater for family (including parents, spouse, and children). Option for top-up on request. Generous leave structure including maternity & paternity leaves. Snacks on the house. Hiring Process Screening of applicants & telephonic discussion with HR. Face-to-face/Video discussion with Hiring Managers. Mettl Assessments. Final round interview with Director. Email communication on final feedback.

About Toprankers Toprankers is one of India&aposs premier digital platforms for competitive exam preparation, catering to aspirants of Law, Judiciary, CUET, SSC, Banking, and other government and aptitude-based entrance exams. We are committed to delivering high-quality content, interactive learning, and personalized academic support to students across the country. Role Overview We are seeking a dynamic and motivated Academic Counsellor to join our team. The primary responsibility of this role is to engage with prospective students, understand their academic goals, and guide them in selecting and enrolling in our various coaching programs, including CAT, CLAT, IPM, CUET, Judiciary and others. The ideal candidate will have prior experience in counseling students for these specific competitive exams and possess a genuine passion for helping students achieve academic success. Strong communication and interpersonal skills are essential, along with the ability to build trust and maintain long-term relationships with students. The role involves providing accurate program information, assisting with the enrollment process, and supporting students throughout their journey. A background in education or a related field is preferred, along with a proven track record of meeting counseling or enrollment targets. This position is ideal for someone who thrives in a student-centric, results-driven environment and is committed to making a positive impact in the field of education. Key Responsibilities Student Counseling: Interact with prospective students and their families to understand their academic goals and recommend appropriate courses and coaching programs (CAT, CLAT, IPM, CUET, Judiciary & etc) Admissions Guidance: Assist students in the entire enrollment process, including course selection, fee structure explanation, and program details. Lead Conversion: Follow up with leads, convert inquiries into enrollments by addressing their concerns, and providing them with the right information to make informed decisions. Performance Tracking: Maintain records of student inquiries, applications, and conversions. Ensure timely follow-ups and track the progress of leads. Student Engagement: Build and maintain relationships with students to ensure a positive counseling experience and increase student retention. Information Sharing: Stay updated on exam details, course offerings, and admission timelines related to CAT, CLAT, IPM, Judiciary and CUET to effectively counsel students. Feedback and Reporting: Provide feedback to the management team on student concerns, market trends, and competitor analysis. Skills And Qualifications Experience: 1-2years of experience in academic counseling, preferably with a focus on competitive exams like CAT, CLAT, IPM, CUET & Judiciary. Educational Background: A bachelor&aposs degree in any discipline (preferably in education, psychology, or business). Strong Communication Skills: Excellent verbal and written communication skills. Ability to articulate complex information clearly and concisely to students and parents. Counseling Expertise: Experience in understanding student needs, guiding them through course selection, and addressing their academic concerns. Sales and Conversion Skills: Ability to follow up with leads, convert inquiries into enrollments, and meet enrollment targets. Customer-Centric Approach: Empathy towards students' academic challenges and a strong desire to help them succeed. Problem-Solving Abilities: Strong analytical skills to handle student concerns and provide effective solutions. Knowledge of Exams: In-depth understanding of CAT, CLAT, IPM, and CUET exams, including their syllabi, eligibility criteria, and application processes. Preferred Skills ? Experience in working with EdTech companies or educational institutes. Knowledge of digital tools used for counseling and lead management (CRM software, etc Show more Show less

- Handle student queries via call, email, and chat - Resolve issues promptly and professionally - Ensure high customer satisfaction - Maintain service quality standards - Work in a fast-paced EdTech environment Required Candidate profile - Excellent English communication - Strong interpersonal & problem-solving skills - Customer-focused attitude - Basic tech knowledge - 0–2 years of experience in support roles preferred

Role & responsibilities 1) Undertake modeling, merchandising and rendering of home interior 3D models 2) Produce final render of the approved designs and basic dimension outputs for designs shared by the design team 3) Curate mood/theme boards to support the design 4) Post which, compile the desired output files in the form of a client presentation in a pre-decided format 5) The primary role of a DA is to support the sales team to prepare the RFP, cost estimates and presentations, to compile and present the design in the form of a proposal in the stipulated time for booking conversions. 6) Work with the design team of interior designers on the detailed design drawings, service drawings, validation decks, quotations and 3-D views for design discussions with customers. 7) Work closely with interior designers to create the final deck for production of the proposed interior modules Share the resume at smrity.sharma@ril.com

Responsibilities: * Meet sales targets through effective communication * Close deals over phone * Maintain customer relationships * Cold call leads, qualify prospects * Upsell products/services Provident fund Health insurance

Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach

> Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach

Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach

1 Year initial LPE contract (Extendable) 5Days Work from Office (Raipur, Chhattisgarh) Required: 1. Education - BE / BTech any specialization 2. 5+ years of contact center experience 3. 3+ years of experience in working with state/central government projects 4. Experience of defining the standard operating procedure (SOP) for contact centers 5. Experience of managing call center operations 6. Preferred contact center certification

Handle customer queries and complaints, ensure timely resolution, coordinate with technical teams for handovers, manage documentation, and enhance customer satisfaction throughout the property purchase and possession lifecycle.

1. Excellent Communication: Strong verbal and written communication skills to effectively interact with customers. 2. Customer-Centric Approach: Ability to understand customer needs, empathize with their concerns, and provide solutions. 3. Problem-Solving: Strong problem-solving skills to resolve customer complaints and issues efficiently. 4. Product Knowledge: Familiarity with FMCG products, including features, benefits, and usage. 5. Attention to Detail: Accuracy and attention to detail in handling customer queries, orders, and issues.

Emango Education seeks a Sales Manager to drive growth, lead a team, and build school partnerships while promoting career guidance programs for Class 9–12 students. Required Candidate profile Seeking Sales Manager with 4–8 yrs experience to lead teams, drive school partnerships & shape students’ futures.