11148 Customer Care Jobs - Page 13

Role & responsibilities Key Responsibilities: Voice Process: Handle inbound/outbound calls from international customers. Understand and resolve customer queries, complaints, or requests. Maintain call quality and adhere to company standards. Document all call information according to standard operating procedures. Non-Voice Process: Respond to customer inquiries via email, chat, or ticketing systems. Provide accurate, valid, and complete information using the right tools. Ensure timely and professional resolution of issues. Follow up with customers when necessary. Required Skills & Qualifications: Excellent written and verbal communication skills in English. Ability to handle international clients and work in a fast-paced environment. Good typing speed (3040 WPM) with high accuracy (for non-voice roles). Basic technical knowledge (computer, internet, and CRM tools). Ability to work in rotational shifts or night shifts. Prior experience in BPO or international customer support is a plus.

Hiring International Non-Voice Process Location: Bangalore CTC: 3.5 LPA 4.5 LPA Call & Book Your Interview Slot: 7829336034 / 7829336202 / 8884777961 / 9380300644 Eligibility: Graduates only Freshers or candidates with experience in international non-voice process Excellent written communication skills Immediate joiners only Roles & Responsibilities: Assist international customers via chat and email support Resolve queries related to products, services, or transactions Ensure timely and accurate responses with a focus on customer satisfaction Maintain ticket quality, productivity, and adhere to defined SLAs Coordinate with internal teams for resolution of customer concerns Work with a global brand and kickstart your career in international customer support. Warm greetings from Rivera Manpower Services

Job Description: Concentrix Apprenticeship Program Position: Customer Support Executive Apprentice (Multiple Roles) Company: Concentrix Program: Full-Time Apprenticeship Program Work Location: Gurugram, Onsite Job Type: Contractual (Jan 2026)

Min. 1 year of Travel Experience 5 days working Rotational shifts and offs Both side cabs Salary- 55k CTC Retention bonus-1 Lakh Pli-8k Loc: Gurgaon Excellent Gds knowledge and travel knowledge required Required Candidate profile -MUST BE fluent in english -okay with rotational shifts

We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect on call Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com

Looking for candidates who have - - Excellent Verbal and Written communication Skills. - Hindi is mandate. - Preferable experience in Voice Process - Willing to work in rotational shift. Required Candidate profile Working Hours: 9.5 hrs (Including 1 hour break) Working Days: 6 days working rotational shift & 1 rotational off

Hiring for Voice Bpo Under Graduate or Graduate / freshers Salary - 23k to 26k. International Voice Immediate joiners only 5 days work 2 week off Cab available For more details Call : HR Lilly @ 9880951682 (Call or whatsapp ) NO FEE CHARGED

Role & responsibilities Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For more details Call : HR Shruthi 9008812627 (call or whatsapp) Email id - shruthic@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams to resolve complex issues Preferred Candidate Profile: 1. Undergraduate or graduate degree in any discipline 2. Excellent communication and interpersonal skills 3. Ability to work in a fast-paced environment and manage multiple priorities 4. Strong analytical and problem-solving skills 5. Willingness to learn and adapt to new processes and technologies What We Offer: 1. Competitive salary and benefits 2. 2-way cab facility for commute 3. Opportunities for growth and development in a global company 4. Collaborative and dynamic work environment 5. Training and support to help you succeed in your role 6. Incentives and Allowance's Skills: 1. Good communication skills (written and verbal) 2. Basic computer knowledge and typing skills 3. Ability to work independently and as part of a team 4. Strong attention to detail and organizational skills For more details Call : HR Shruthi 9008812627 (call or whatsapp) Email id - shruthic@thejobfactory.co.in Preferred candidate profile

Domain: US Telecom Inbound Chat Process- B2C Required - MIn 6m exp in chat process Location: Pune Shift: US Rotational Night Shifts Mode: Work From Office Both way cabs Immediate joiners Contact - Divisha(8529546798)

Hiring For HIGH END INTERNATIONAL VOICE SUPPORT Bangalore Location UG / Graduates Freshers also can apply US Rotational Shift & Off Immediate Joiners only Salary - 2.5lpa upto 6lpa Experienced- Min one year and above in handling US/UK/Canadian/Australian and other international Customers. WALKIN INTERVIEW ONLY Responsibilities Manage a high volume of inbound and outbound calls with a friendly and professional demeanor. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services, taking orders, and processing returns. Follow up on customer inquiries to ensure their needs are met. Document all call information, interactions, and steps taken in detailed records. Collaborate with team members to improve processes and ensure high customer satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Represent the company in a courteous and professional manner during all customer interactions. Skills Customer Service Communication Problem-solving Time Management Call Center Systems Data Entry Conflict Resolution Multitasking Documents Required Freshers-Aadhar card, pan card, All educational docs Experienced-Aadhar card, pan card, All educational docs, previous company offer letter, relieving letter & payslips NO CHARGES APPLIED For More Details Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Process:- Outbound Process (Telecalling ) -Fresher/ experience both can apply -HSC pass can apply -Salary: Upto 15K In Hand -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC How To Apply..? To schedule your interview Call or send your CV through WhatsApp number mentioned below HR Rutuja :- 9822687351 Perks and benefits High Incentives and growth opportunities.

Greetings from The Job Factory Dear Candidate, We are hiring for International Voice Process / Non Voice / Chat Process / Blended Process (Customer Support Executive) & (Technical Support) For More Details anusha @ 9880947912 (Call or whatsapp ) Email id : anushathejobfactory@gmail.com Job Description: - Customer Support - International Voice Process Location - Bangalore Freshers or Experienced Salary- 18k TH to 40k TH Excellent communication in English Must be flexible with Rotational shifts 5 days working, 2 rotational week off Looking for immediate joining!! Should have excellent communication and typing skills!! Work from Office Candidates should be residing in Bangalore Documents Required: Resume 10th / 12th / Graduation all semester Marks card Aadhaar Card ID proof Pan Card Experience documents (if any) For More Details anusha @ 9880947912 (Call or whatsapp ) Email id : anushathejobfactory@gmail.com

EDENRED (permanent) voice process Domestic voice process English and Hindi mandatory Intermediate (EXP ) No freshers Candidate must have customer Support Experience Package 3.8LPA (25k) (30% hike ) on previous annual ctc Night shift ,day shift (rotational) Rotational shift Week off also rotational 1 way cab radius 25 kms Location - minds space,Hitechcity ,Hyderabad walkin INTERVIEW : 1 .Amcat 60 above 2 .manager only 2 rounds of interview (Pf mandatory Offer letter Leaving letter ) any one company IF any one interested can drop me your resume to : 8520934202 ( Nishad Hr recruiter )

Essential Duties and responsibilities: The candidate would be working on a tool where he would be making outbound calls to various financial institutes, collecting certain information, and updating the same in the tool. Excellent communication skills are a basic requirement. The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time. An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints. Flexible to work in Night shift (US timing) Desired Candidate Profile UG/Graduate with 1-8 years of experience in International Voice Process (UK & US) or similar roles. Strong communication skills with excellent verbal fluency in English language. Ability to work on night shifts (24/7) with flexibility to adapt to changing schedules. Proficiency in handling international calling processes, including outbound calls if required. Perks &Benefits: Nightshift allowance, Internet allowance, Food, Two way cab. Contact Details: Raghasudha-9676338009(available between Mon-Fri,11am to 6pm) Email ID:raghasudha.varikuppala@copart.com Note: Candidates appeared for Interview in last 90days are not eligible.

Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Salary: Up to 38,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently.

Domestic Call Center Hiring for Ranchi Work From Office English Speaking Voice Process Day Shifts Females Salary 14500 In hand 20K CTC WhatsApp Cv 9002942583 9988767373 Fill Up this Form For Call Back www.callcenterjobs.anejabusinessgroup.com Required Candidate profile Customer Care Hiring Domestic bpo 14500 In hand CTC 20K Rotational Shift WhatsApp Cv 9002942583 9988767373 Fill Up this Form for Call Back www.callcenterjobs.anejabusinessgroup.com Perks and benefits www.callcenterjobs.anejabusinessgroup.com

Walkin Interview Voice/Non voice/Semi Voice UG freshers also can apply Immediate joiners only 5 days work 2 week off Cab available US rotational shift & Off Immediate joining Call : HR Kowsalya @ 9880947912 (Call or whatsapp )

Process :- Business Loan Executive Godrej Project Shift Timing: 9:30 AM to 6:30 PM Weekly Off: 1 Rotational Off Salary: 25,000 to 30,000 In-Hand (Up to 34,000 CTC) Hiring Process: All interview rounds will be conducted telephonically Key Responsibilities: Promote and sell business loan products to eligible customers Handle customer queries regarding loan offerings and eligibility Follow up with leads and close loan applications efficiently Maintain documentation and adhere to compliance guidelines Ensure excellent customer experience through effective communication and service Eligibility Criteria: Education: Graduate (mandatory) Experience: Minimum 6 months to 1 year of experience in personal loan, business loan, or similar financial products Communication: Must have excellent verbal and written communication skills Additional Information: Immediate joiners preferred Strong understanding of financial products and loan procedures is a plus This role offers an opportunity to work with a reputed financial brand under the Godrej project Contact HR for Application: Rutuja :- 9822687351 (Kindly call between working hours for any queries)

SUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation Company Overview Our client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services. Position Non-Voice Process Location Chennai - Sholinganallur Job Responsibilities Overseeing non-voice customer support operations Addressing customer inquiries through chat or email support (No Calling) Working in rotational shifts, primarily during the night Requirements Requirements: Graduates, any degree expect B.Tech/B.E/Master's Degree. Proficiency in spoken and written English with proper punctuation and grammar Possession of original hard copies of all semester marksheets and degree certificate Benefits Salary: upto 18700 CTC per month PF,ESI BOTH WAY CAB(Pickup and drop will be provided) Work From office

Permanent Work from home, hindi & English is required. Minimum 1yr Exp with proper documents mandatory Excellent English with Hindi mandatory Salary Max 23k ctc111 Undergraduates can also apply Only experienced can apply 6 days working, Rotational shift Only Immediate joiners apply Must have system- corei5 7th gen or above,8 GB Ram ,Windows 10 or above Camera mandatory Internet speed- Min 20Mbps Headset- USB Headset with noise cancellation UPS - mandatory EDR Installation Mandatory

Greetings from The Job Factory Dear Candidate, We are hiring for International Voice Process / Non Voice / Chat Process / Blended Process (Customer Support Executive) & (Technical Support) For More Details Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in Job Description: - Customer Support - International Voice Process Location - Bangalore Freshers or Experienced Salary- 18k TH to 40k TH Excellent communication in English Must be flexible with Rotational shifts 5 days working, 2 rotational week off Looking for immediate joining!! Should have excellent communication and typing skills!! Work from Office Candidates should be residing in Bangalore Documents Required: Resume 10th / 12th / Graduation all semester Marks card Aadhaar Card ID proof Pan Card Experience documents (if any) For More Details Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in

Job Title: MHLS Associate (L3) (Work from Home with limited VCC Locations) Locations Available: Andhra Pradesh, Telangana, Karnataka, Tamilnadu, Maharashtra, Uttar Pradesh, Delhi, Punjab, Rajasthan, Kerala, West Bengal This is work from Home based, for 06 months contract on Amazon payroll. About Amazon India Development Centers : Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Bangalore (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide. About the team: MyHR Live Support (MHLS), Onboarding, PeoplePortal and Payroll Support, Data Management, Exits, and Internal Transfers. These teams are located in Hyderabad & Bangalore to provide for follow-the-sun support of these key activities. We are looking for a dynamic, organized self-starter to join our MHLS Core team. The MHLS associate will work closely with the MHLS team in the US to provide a variety of HR services to North American Employees. We have an immediate need for dedicated professionals to join team in their HR Contact Center. Be the voice of MHLS, as the first point of contact for Employees, Managers and the HR community. Deliver highest standards of service in any customer interaction and ensuring an accurate, efficient & personalized resolution of queries through effective usage of systems, tools & resources. Key job responsibilities The MHLS team is comprised of HR Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MHLS Professionals your responsibilities will be: Handle inbound and outbound calls from Amazon employees regarding their HR queries Receive queries via phone or chat and log contacts into the shared service case management system. Responsible to work on Ticketing to resolve the queries received from the employee Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc. Adhere to defined processes and ensure delivery in accordance with set quality standards Thorough knowledge of policies & processes for multiple Customers group Ensure the Service level are achieved at all times for HRS processes Use high judgement, critical thinking and rationale to balance process adherence with employees needs to analyze and decide on suitable resolutions Integrity and discretion in dealing with sensitive information and ensure data privacy at all times Take ownership for query resolution and individual metrics Basic qualifications A bachelor's degree Minimum of 0 -10 years of experience in international voice process Willingness to handle calls Willingness to work in call center / contact center / Help desk environment Willingness to work in 24*7 support process including night shifts Proficient with MS Excel, Word, email writing Application of Phone and email etiquettes in customer interactions Preferred qualifications Handling HR help desk is desirable Experience in HR/HR shared services Experience in PeoplePortal Domestic Relocation Provided: No Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational, changes every 3-4 months) Weekly Off: Rotational two consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days may change every 3-4 months) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

* candidate should be good in communication skills in English and Kannada. * There will be having both outbound and inbound calls. * candidate must be collect the customer data through Telecalling process. * customer support roles also having. Required Candidate profile Qualification - Any Degree( 2021, 2022, 2023, 2024, 2025). Male and Female Preferred. LOCATION : NUNGAMBAKAM ,CHENNAI contact HARINI HR -( 6383508351 )ONLY WHAT'SAPP YOUR'E RESUME DONT CALL Perks and benefits Incentive upto 10k. Fixed day shift .

Permanent Work from home, hindi & English is required. Minimum 1yr Exp with proper documents mandatory Excellent English with Hindi mandatory Salary Max 23k ctc111 Undergraduates can also apply Only experienced can apply 6 days working, Rotational shift Only Immediate joiners apply Must have system- corei5 7th gen or above,8 GB Ram ,Windows 10 or above Camera mandatory Internet speed- Min 20Mbps Headset- USB Headset with noise cancellation UPS - mandatory EDR Installation Mandatory

Permanent Work from home, hindi & English is required. Minimum 1yr Exp with proper documents mandatory Excellent English with Hindi mandatory Salary Max 23k ctc111 Undergraduates can also apply Only experienced can apply 6 days working, Rotational shift Only Immediate joiners apply Must have system- corei5 7th gen or above,8 GB Ram ,Windows 10 or above Camera mandatory Internet speed- Min 20Mbps Headset- USB Headset with noise cancellation UPS - mandatory EDR Installation Mandatory