11143 Customer Care Jobs - Page 10

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Riya: 9220492616 Perks and benefits both side transport

Role & responsibilities Handle inbound and outbound customer inquiries via chat in a timely and professional manner. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues effectively while maintaining a positive attitude. Document all chat interactions and escalate complex issues to appropriate departments. Maintain high-quality customer service standards and meet key performance indicators (KPIs). Collaborate with other team members and departments to enhance customer experience. Adapt to different customer cultures and communication styles with empathy and professionalism. Continuously update knowledge about the companys products, services, and processes. Work flexible hours, including shifts to accommodate different time zones as needed. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport

-Marathi /Hindi & Basic English Communication. -Sal :- 12,200 + Unlimited Incentives -Freshers/Experienced both can apply. -Handling Inbound And Outbound calls -Providing service to the customers. Required Candidate profile Qualification: 12th Pass And Above How To Apply..? To schedule your interview send your CV through WhatsApp Or Call(number mentioned below) Contact Us :- HR Rushikesh :- 9822961821 Perks and benefits unlimited incentives

EY is hiring for HR Associate/Analyst . Below are the details of Job Role. Job Role / Position with EYs Client : " HR Associate/Analyst " Employment Type: Fixed-Term Employment with EY Duration: 12 Months (Fixed Term) Location: Bangalore (Manyata Embassy Business Park SEZ, Nagavara) Shift: Night Shift Work Mode: Work from office Key Responsibilities: Total Experience: 0 - 3 Years Mandatory Skill: Voice Process, US background, HR Looking for Immediate joiners Job Summary: The primary purpose of this role is to act as the first point of contact for associates, including managers, and non-associates contacting the HR service center. Answers general questions regarding portal navigation and HR/Payroll policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of service center processes. Uses a case management tool for tracking requests and may transfer or escalate them to other service center parties if the issue cannot be resolved within the contact center. Key Responsibilities Serve as a first point-of-contact through telephonic, electronic (case, text, chat), interaction channels for current and former Companys employees, regarding questions related to portal navigation and HR/ Payroll policies and procedures. Answers general questions regarding portal navigation and HR/Payroll policies and procedures, referring to an online knowledge base for information and guidance. Uses a case management tool for recording and administering requests and may assist other service center employees with opening, recording, processing, or closing cases in the tool. May seek guidance or transfer more complex and/or confidential inquiries/requests to the Supervisor or Manager. Assure information is complete, accurate, and approved by appropriate superior. Perform intake, sorting, tracking, and distribution for documents that arrive at the service center for processing (e.g., mail) and other duties as assigned. May assist with basic transactions as assigned according to proper procedure, policy, and direction. Assist Senior Representatives, Supervisors and Managers with day-to-day execution of duties and support the team regarding proper procedures, policies, and requirements. Assist the HR supervisor with establishing and improving upon defined HR procedures and processing methods to efficiently and accurately meet production and performance goals. Monitor and evaluate HR transaction work flow and volume in order to meet individual and overall production and performance goals. Qualifications & Qualities: Bachelors degree, candidates with required skills and certification in data analysis will be preferred. 0 to 3 years of experience in HR Contact Center/HR Service Center. Hands on experience with CRM & ERP tools, preferably ServiceNow/Salesforce/Workday/PeopleSoft etc. Strong verbal and written communication and interpersonal skills to create positive customer experience.. Customer service centric mind set, placing the user at the heart of the solution. Well-versed with Service Level Agreements. Able to multi-task and respond quickly, effectively, and accurately to the challenges faced.

*Graduation is must *excellent communication into english *min 6 months of exp into any international voice *Cutsomer support *Sal-4.5LPA *Night shift *5days/2daysoff *two way cab *Immediate joinee *Ambattur call HR jeevitha-9940812026/8925733223 Required Candidate profile candidate can have any international voice experience like healthcare,banking, seller support, non technical voice, customer support *must be only into international experience *immediate joinee only

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.00 Lpa Graduate Freshers can apply For Experienced need minimum 1 year of International Voice Exp Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Simran - 9821182647 *Mahvish - 96283 73766 *Riya - 9628373761 *Devika - 9821182651 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Simran Kaur H.R Team KVC CONSULTANTS LTD

Position:- Outbound Voice Process Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200+Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Us:- HR Rushikesh :- 9822961821

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

Subject: Urgent Hiring! Domestic Customer Service Roles at iEnergizer Salary up to 30,000 ______________ Kickstart Your Career with iEnergizer – One of India’s Leading BPOs! We’re urgently hiring Customer Service Executives for our Domestic Voice Process at our Noida office. Whether you’re a fresher or have experience, this is your opportunity to join a professional and growth-oriented environment! ______________ Position: Customer Service Executive (Domestic Process) Location: A-37, Sector 60, Noida Salary: Salary upto 30K.(based on communication) Work Mode: Work from Office Shift Timings: Rotational shifts (as per business requirements) Immediate Joiners Preferred ______________ Eligibility Criteria: Education: Graduate / Undergraduate – Both Eligible Freshers & Experienced Candidates Welcome Decent communication skills in Hindi & English required ______________ Why Join iEnergizer? Fixed Salary with On-Time Payouts Friendly & Professional Work Culture Real Career Growth Opportunities ______________ How to Apply? Send your CV via WhatsApp to HR Twinkle at +91 9220977746 ______________ Don't Miss This Opportunity – Limited Vacancies! iEnergizer – Your Next Career Move Starts Here Contact: 9220977746

WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

About IGT! IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Roles and Responsibilities Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international travel bookings, cancellations, and modifications with accuracy and efficiency. Utilize blended processes to manage multiple tasks simultaneously while maintaining high levels of productivity. Collaborate with team members to achieve sales targets and improve overall performance metrics. Maintain accurate records of all interactions with customers using CRM software. Preferred candidate profile Candidate must be Undergraduate/ Graduate with Minimum 6-month International Voice Experience. (Travel Experience Preferred) Perks and Benefits 1) 24*7 Rotational Shift 2) Fixed Salary + Great Incentives 3) 5 days working 4) Both Side Transport Facility Interview Rounds: HR Round Online Test Operations Round Venue : Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Interested candidates can participate in Walkin Drive (10am-12pm daily). Contact Person: HR TANYA- 9289837643 Carry a hard copy of your resume+ Passport size photo. Mention " HR TANYA" on top of resume.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

-Process:- Inbound And Outbound Voice Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k TH To 19k + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile Min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285 Perks and benefits High Incentives and growth opportunities.

Qualification- Any Graduate/Under Graduate Experience- Minimum 6 months to 4 Years experience in international voice process Designation- Team Member Role & Job Description Good Knowledge of Insurance processing (US) Good Reading Comprehension i.e. ability to read text, understand its meaning and process it Has prior experience in back office operations Should meet the daily Production Target defined in the process Ensure accuracy, touch time and other applicable service levels of the transactional processing Share & follow best practices Flexible for Shift rotations and 5 days a week working if required should support on weekends (Saturday and Sunday). No Indian Holidays Should be able to perform in multiple processes Escalate any deviation to defined process & seek immediate assistance Essential Skills Excellent Verbal & Written communication with neutral accent. Must have prior experience in international calling, preferable US. Domain expert in Insurance- USA. Computer skills Windows OS, MS office 2003, Image Applications, Etc. Should understand customer Quality & productivity expectations Quick learner and adapt to changes quickly Good Typing Skills ( 30/35 words per minute)

Job Summary We are looking for a skilled and motivated Accounting Associate III \u2013 Accounts Receivable to join our finance operations team. This role will be responsible for Cash Application, Billing, and Collections activities for global customers, ensuring timely payments, maintaining AR health, and resolving billing disputes. The ideal candidate will have a strong foundation in accounting principles, excellent communication skills, and the ability to work collaboratively with internal and external stakeholders. Key Responsibilities Manage end-to-end processes for Cash Application, Billing, and Collections. Track and report actual billing, collections, and cash application performance against monthly targets. Perform quality reviews of billing and cash application transactions. Conduct follow-ups through emails and phone calls to ensure timely collections. Investigate and escalate billing issues and disputes to relevant stakeholders. Respond to and resolve customer and business queries related to invoices. Research and analyze disputes and deductions using ERP systems. Collaborate with internal teams to gather documents for resolving billing issues. Monitor and maintain assigned accounts to ensure they meet collection status benchmarks. Escalate customer claims of incorrect billing or responsibility concerns as needed. Deliver high-quality customer service by responding to inquiries professionally and promptly. Prepare and present reports using Excel and PowerPoint. Maintain a continuous improvement mindset with a willingness to learn and grow. Required Skills and Qualifications Graduate in Commerce or Accounting discipline. 2\u20133 years of relevant experience, ideally in a BPO or shared services environment. Strong working knowledge of Accounts Receivable processes (preferably end-to-end). Hands-on experience in Billing, Cash Application, and Collections. Good command over MS Office tools, especially Excel and PowerPoint. Excellent oral and written communication skills. Ability to analyze past-due receivables and take corrective actions. Strong attitude to learn, adapt, and stay committed in a team environment. Willingness to work in rotational shifts or as per business requirements. Experience working with SAP or S4HANA systems. Experience in conducting operational reviews with clients and senior management.

Company name :- STAR HEALTH -Insurance Sales process, Telesales -Need Versant 4 (Good English, Marathi is mandatory) -Qualification:- Min HSC -Any sales exp-Min 6 months -Salary upto - 4LPA Please note: we are not hiring freshers. Required Candidate profile Qualification:- Min HSC How to Apply: Send your updated resume via WhatsApp or Email to: HR Contact Name: HR Sakshi WhatsApp/Call:- 8432537262 Perks and benefits High Incentives and growth opportunities