20580 Customer Care Jobs - Page 11

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0.0 - 5.0 years

0 - 2 Lacs

mumbai

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SUMMARY Greetings from 2coms consulting PVT LTD We are hiring for customer support executive for one of our leading client Location- Mumbai (Kurla West) Experience- Fresher or Minimum 6 months exp in any tele calling or customer support Qualification- Graduate Eligibility Criteria- Should have excellent communication skill in Hindi & Marathi & English We need people with strong problem-solving skills, who don't shy away from in-person interactions Person should be flexible to do work from office Salary- NTH: 14-16k + 4k Variable pay Shift- Day Week off- 1 day off in a week Mode of Work- Work from office Mode o Interview- Virtual Requirements Experience- Fresher or Minimum 6 months exp in any...

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2.0 - 5.0 years

3 - 7 Lacs

hyderabad

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**Cognizant Walk-in Drive: Exciting Career Opportunities Awaits** Are you ready to take your career to the next level? Join us at our **Walk-in Drive** in Hyderabad and explore a world of possibilities! Drive Date: : Saturday, 27th Sep, 2025 Timing: 10:30 AM to 12:30 PM POC : ADIBA Venue: Hyderabad: Cognizant office, Building No-12A, Raheja Mindspace, Madhapur, Hyderabad. **What to Bring**: - Updated resume - Xerox of Government-issued ID - 2 Passport size photographs Preferred candidate profile -Previous customer support experience is critical and experience must be in a related field such as technology, financial services, or a similarly complex product offering. - Must have prior experien...

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5.0 - 10.0 years

7 - 10 Lacs

chennai

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Roles and Responsibility Collaborate with cross-functional teams to analyze business requirements and develop solutions. Develop and maintain detailed documentation of business processes and systems. Conduct interviews with stakeholders to understand their needs and provide recommendations. Analyze data and metrics to identify trends and areas for improvement. Develop and implement process improvements to increase efficiency and productivity. Work closely with the development team to ensure successful implementation of new features and functionalities. Job Requirements Strong understanding of business analysis principles and methodologies. Excellent communication and interpersonal skills. Ab...

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2.0 - 4.0 years

5 - 9 Lacs

mumbai

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Roles and Responsibility Provide exceptional customer service through various channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Work effectively in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer complaints. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Minimum 1 year of experience in customer service or a related field. Excellent communication and interpersonal skills. Ability to work in a dynamic environment and adapt to changing situations...

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1.0 - 6.0 years

1 - 5 Lacs

thane

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Roles and Responsibility Provide exceptional customer service and support through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to address complex customer complaints and concerns. Develop and maintain a thorough understanding of products and services to provide accurate information. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve knowledge and skills to stay current with industry developments. Job Requirements Strong problem-solving and analytical skills with attention to detail. Excellent communication and interpersonal skills, with the abili...

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3.0 - 8.0 years

4 - 7 Lacs

navi mumbai

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Roles and Responsibility Provide exceptional customer service to airline passengers, ensuring their comfort and safety. Manage passenger complaints and concerns professionally and courteously. Coordinate with airlines, airports, and other stakeholders to ensure smooth operations. Develop and implement effective strategies to enhance passenger satisfaction. Collaborate with teams to achieve operational goals and objectives. Maintain accurate records and reports of passenger interactions and transactions. Job Requirements Minimum 5 years of experience in a related field, preferably in the aviation industry. Strong communication and interpersonal skills are essential. Ability to work well under...

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1.0 - 6.0 years

1 - 4 Lacs

mumbai suburban

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through voice support. Resolve complex customer complaints and concerns efficiently. Collaborate with internal teams to enhance customer satisfaction. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Minimum 4 years of experience in customer service, preferably in the IT Service & Consulting industry. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Profic...

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1.0 - 4.0 years

1 - 5 Lacs

mumbai

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Roles and Responsibility Handle customer inquiries and resolve issues professionally and promptly. Provide exceptional customer service through various channels, including phone, email, and chat. Resolve complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer satisfaction. Develop and maintain a thorough understanding of our products and services. Identify opportunities to upsell and cross-sell products or services. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks ...

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4.0 - 9.0 years

3 - 7 Lacs

hyderabad, bengaluru

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We are looking for a skilled Technical Consultant with expertise in Customer Care and Billing (CCB) to join our team. The ideal candidate will have 4 to 14 years of experience in the field. Roles and Responsibility Provide technical support and guidance on Oracle Utilities Application Framework (OUAF) and ORMB. Develop and implement batch programming and customization using JAVA and J2EE. Collaborate with cross-functional teams to design and deploy OU Data Model and OU components. Troubleshoot and resolve technical issues related to CCB and Oracle utilities. Analyze business requirements and provide solutions using technical expertise. Ensure timely delivery of high-quality results and meet ...

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4.0 - 9.0 years

2 - 5 Lacs

hyderabad, bengaluru

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We are looking for a skilled Functional Consultant with expertise in Customer Care and Billing (CCB) to join our team. The ideal candidate will have 4 to 14 years of experience in the field. Roles and Responsibility Implement and configure CCB solutions using Oracle utilities. Provide functional consulting services for CCB implementation, including end-to-end project support. Develop and maintain business scripts, service scripts, and BPA scripts. Utilize configuration tools such as BO, MO, UI Map, and other relevant technologies. Collaborate with cross-functional teams to ensure successful project delivery. Analyze business requirements and provide solutions to meet customer needs. Job Requ...

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2.0 - 7.0 years

5 - 11 Lacs

bengaluru

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Job Title: Customer Support Team Lead Location: Bangalore Department: Customer Support Reports To: Customer Support Manager / Head of Customer Experience Job Type: Full-time Job Summary: We are seeking a proactive and customer-focused Customer Support Team Lead to oversee daily operations of our support team, drive performance, and ensure a seamless experience for our customers. You will lead by example, mentor team members, resolve escalated issues, and continuously improve support processes. Key Responsibilities: Team Leadership: Lead, motivate, and mentor a team of customer support representatives. Monitor team performance and provide coaching and feedback. Schedule shifts and manage work...

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1.0 - 5.0 years

3 - 5 Lacs

gurugram

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Job description Customer Service Voice/Blended Process Gurgaon Any grad with 1 year customer service exp. can apply 5 days working 2 roster off 24/7 shifts Cabs & Cab allowances Salary-upto 5.5 LPA Contact- Sonam = 9990040561 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts.

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1.0 - 5.0 years

3 - 5 Lacs

hyderabad

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Job description Customer Service Voice/Blended Process Gurgaon Any grad with 1 year customer service exp. can apply 5 days working 2 roster off 24/7 shifts Cabs & Cab allowances Salary-upto 5.5 LPA Contact- Sonam = 9990040561 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts.

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0.0 - 5.0 years

2 - 4 Lacs

gurugram

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Job description Job Title: Customer Service Executive Location: Gurugram Experience: 0-3 years Education: Graduate Employment Type: Full-Time, Permanent CTC: 2.5 to 4LPA + Incentives Job Summary: We are looking for enthusiastic Customer Service Executives to handle inbound and outbound customer interactions, resolve queries, and promote suitable insurance products. The role requires excellent communication, customer handling skills, and the ability to achieve targets while ensuring customer satisfaction. Key Responsibilities: Handle inbound and outbound calls to assist and engage with customers. Understand customer needs and provide accurate information on products and services. Resolve quer...

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3.0 - 5.0 years

3 - 3 Lacs

ghaziabad

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Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS through timely resolutions * Collaborate with teams on process improvements * Provide exceptional CX through empathy & expertise

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2.0 - 7.0 years

5 - 11 Lacs

bengaluru

Work from Office

Job Title: Customer Support Team Lead Location: Bangalore Department: Customer Support Reports To: Customer Support Manager / Head of Customer Experience Job Type: Full-time Job Summary: We are seeking a proactive and customer-focused Customer Support Team Lead to oversee daily operations of our support team, drive performance, and ensure a seamless experience for our customers. You will lead by example, mentor team members, resolve escalated issues, and continuously improve support processes. Key Responsibilities: Team Leadership: Lead, motivate, and mentor a team of customer support representatives. Monitor team performance and provide coaching and feedback. Schedule shifts and manage work...

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process- One Assist - Voice Process Experience- Fresher/Experience Salary : 15k Inhand + Unlimited Incentives Hindi Comms & Any Sales Experience Week off-SUNDAY FIX OFF Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location -Kanjurmarg, Navi Mumbai More Detail Contact HR Omkar - 8698879613 (WhatsApp/Call)

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7.0 - 10.0 years

4 - 7 Lacs

pune

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We are looking for a skilled professional with 7 to 10 years of experience to join our team as an Officer Packaging Technical Services in Pune. Roles and Responsibility Manage packaging materials in highly automated filling environments for liquid filling industries. Troubleshoot and resolve quality management issues using strong problem-solving skills. Collaborate with cross-functional teams to ensure efficient packaging operations. Develop and implement process improvements to boost productivity and reduce costs. Ensure compliance with industry standards and regulations. Analyze data to identify trends and areas for improvement in packaging processes. Job Requirements Hands-on experience i...

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0.0 - 4.0 years

1 - 3 Lacs

mumbai, mumbai suburban, mumbai (all areas)

Work from Office

-Min HSC or Graduate candidates can apply -Good Communication Required -Fresher candidates or candidates with 6 month of exp. can apply -Salary upto 22,000 in hand -Candidate should be ok with working into Sales -Immediate Joining Required Candidate profile Qualification: Min Hsc Pass Loaction: Malad West, Mumbai 400064 For interview scheduling, call or WhatsApp your CV. Contact: HR Kunal - 7378450713 Perks and benefits Unlimited Incentives !

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1.0 - 6.0 years

4 - 4 Lacs

bengaluru

Work from Office

Role: International Chat Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Insha- 9251688425

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3.0 - 7.0 years

14 - 18 Lacs

mumbai, gurugram

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Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics Roles and Responsibility Develop and implement effective recruitment strategies to meet client needs. Build and maintain strong relationships with clients and candidates. Conduct interviews and assessments to identify top talent. Manage job postings and candidate pipelines. Provide exceptional customer service and support to clients and candidates. Collaborate with internal teams to achieve business objectives. Job Requirements Fresher with a passion for recruitment and staffing. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-s...

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Opportunity Immediate Joining! Position: Multiple Openings Location: Kanjurmarg , Navi Mumbai Salary: 15,000 to 18,000 + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply.. Send your CV via WhatsApp For More Details, C...

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, mumbai suburban, mumbai (all areas)

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Job Role: Kotak Life Insurance - Sales Advisor Location: Malad, Mumbai Position Overview: Kotak Life Insurance is looking for dynamic and persuasive Sales Advisors to connect with interested customers, understand their insurance needs, and recommend suitable plans. The ideal candidate should have prior experience in BPO or the insurance sector and a proven ability to close sales. Key Responsibilities: Contact prospective customers who have shown interest in life insurance products. Understand customer requirements and recommend appropriate insurance plans. Drive conversions by effectively explaining product features and benefits. Meet individual sales targets consistently. Maintain accurate ...

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0.0 - 5.0 years

1 - 3 Lacs

mumbai suburban, navi mumbai, mumbai (all areas)

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Lead Generation Executive (Fresher) Location: Ghansoli, Navi Mumbai Shift: 10 AM 7 PM Weekly Off: Rotational Salary: 15,000 (In-hand) + Unlimited Incentives Who Can Apply: Freshers welcome Basic English communication skills Role Highlights: Call and connect with potential customers Share product details and generate interest Pass qualified leads to the sales team Maintain records of calls and follow-ups To Apply! Call Or WhatsApp at HR omkar:- 8698879613

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

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Job description **"Unlock Your Potential with Diverse Call Center Roles at JobShop!"** - Are you an experienced professional in the BPO industry? JobShop is your gateway to exciting opportunities in various call center roles! We are hiring for international voice process, domestic voice process, and non-voice positions with leading companies in Bangalore. - Join us to enhance your skills and work with top-tier organizations. Apply now and take the next step in your career! Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Bene...

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