11148 Customer Care Jobs - Page 14

Permanent Work from home, hindi & English is required. Minimum 1yr Exp with proper documents mandatory Excellent English with Hindi mandatory Salary Max 23k ctc111 Undergraduates can also apply Only experienced can apply 6 days working, Rotational shift Only Immediate joiners apply Must have system- corei5 7th gen or above,8 GB Ram ,Windows 10 or above Camera mandatory Internet speed- Min 20Mbps Headset- USB Headset with noise cancellation UPS - mandatory EDR Installation Mandatory

* Hiring for blended process * Location: Airoli * Shift timing: 24*7 shift * Week off: 2 Rotational off * HSC with experience and Grad fresher / Experience both will do * Minimum 6 months of chat experience * Salary: Maximum upto 15k- 26k Inhand

We are hiring for customer support executive Fresher and experienced both can apply salary Upto 25k to 30k NTH Work location :- Bangalore Kengeri

Role & responsibilities Customer Handling at Customer care knowledge of computer Speaking in multiple languages i.e. Gujarati,Hindi, English, Tamil etc Preferred candidate profile Good/Fluent communication in English Basic computer knowledge, mail drafting etc.

Job Opening: Linguistic Telesales Executive Paytm Lending (Sales Process) Location: Mumbai Company: Paytm (Third-Party Partner) Languages Required: Tamil / Telugu / Kannada / Malayalam Shift Timings: 9:30 AM 6:30 PM Week Off: Rotational Job Type: Full-Time (Voice Process Sales) Salary Details: HSC Qualified: 13,160 In-Hand (15,000 CTC) + Unlimited Incentives Graduates: 15,000 In-Hand + Unlimited Incentives Process: Paytm Lending Sales Process (Voice-Based) As a Telesales Executive, youll play a key role in promoting Paytms lending products to customers via outbound calls in your regional language. Key Responsibilities: Make outbound calls to potential customers in Tamil, Telugu, Kannada, or Malayalam Promote and explain Paytms lending and financial products. Understand customer needs and pitch relevant solutions. Achieve daily, weekly, and monthly sales targets. Update CRM and maintain accurate call logs. Maintain a positive and persuasive attitude throughout. Candidate Requirements: Minimum Qualification: HSC (12th Pass) For higher salary: Graduation mandatory Must be fluent in one of the following languages: Tamil Telugu Kannada Malayalam Good communication skills and confidence in voice-based selling. Prior telesales/BPO experience is a plus but not mandatory . Willingness to work in a rotational weekly off schedule. Perks & Benefits: Fixed Salary + Unlimited Incentives Friendly and dynamic work environment Career growth in the fintech & sales industry Training and development support To Apply.. Schedule Your Interview: Send your CV via WhatsApp or Call : HR Akshada :- 9822472894

Hiring Freshers / experience for International Voice/non voice Dear candidates Huge requirement for Top Bpo Education : Graduate freshers and experienced Sal -3 to 5.5 LPA location - Bangalore Call : HR Kowsalya @ 9880947912 (Call or whatsapp )

Greetings from THE JOB FACTORY !! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong understanding of banking processes. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. - Record Keeping: Maintain accurate records of customer interactions and transactions. - Compliance: Adhere to company policies, procedures, and regulatory requirements related to international banking. - Team Collaboration: Work closely with team members to ensure high levels of customer satisfaction. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: min 0 -5 years experience in a customer service role, preferably in banking or BPO. - Skills: - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in ****DO REFER YOUR FRIEND'S****

Customer Service Shift: Rotational shift ( shifts starts from 1am) Week off: 2 rotational off Job location: Thane Salary: Upto 27k Depends upon the last drawn salary Qualification : Graduation mandate/ No Fresher/ 6 months of experience can apply Age: upto 48 Rounds: HR Operations Assesment Contact : HR Jyoti - 9004489385

Vacancy : Customer care executive Job Location : Airoli/Rabale/Thane Role Customer Care Executive. Education Qualification Only Graduates . Experience Details Freshers/Exp Languages Known English with Hindi Rounds of Interview --- Initial Screening/ Ops round Notice Period Immediate Joiners

Greeting From The Job Factory....! Golden opportunity for freshers and Experience Fresher salary upto 4 LPA For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Role & responsibilities: Customer service executives will be responsible for handling customer complaints and concerns. Should have skills of which will enable them to understand and resolve issues. They should be able to analyse the cause of the problem and resolve the same. The role likely involves managing customer inquiries, resolving issues, and ensuring a positive customer experience. They will also be responsible for maintaining customer records, handling complaints, and providing product or service information. Additionally, they might play a key role in implementing customer service strategies to enhance satisfaction and retention. Preferred candidate profile Hindi/Marathi, Hindi/Tamil and Hindi / Malyalam language is Mandatory

Role & responsibilities: Customer service executives will be responsible for handling customer complaints and concerns. Should have skills of which will enable them to understand and resolve issues. They should be able to analyse the cause of the problem and resolve the same. The role likely involves managing customer inquiries, resolving issues, and ensuring a positive customer experience. They will also be responsible for maintaining customer records, handling complaints, and providing product or service information. Additionally, they might play a key role in implementing customer service strategies to enhance satisfaction and retention. Preferred candidate profile Hindi/Marathi, Hindi/Tamil and Hindi / Malyalam language is Mandatory

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Job Title: Outbound Executive (Credit Saison) Location: Thane Kasarwadawali (Centralized pick-up & drop from Thane station) Salary: 16,000 - 18,000 In-hand; Max CTC 22,000 (with additional 2,000 for candidates with language proficiency) Shift Timing: 9:30 AM to 6:30 PM Weekly Off: Sunday (Fixed) Job Requirements: Experience: Minimum 6 months of experience in any BPO environment. Languages Required: Primary: Telugu, Kannada, Tamil (Fluency is a must) Secondary: Basic or average communication skills in Hindi (Normal) Education: HSC (Higher Secondary Certificate) completed. Skills: Ability to handle outbound calls. Strong communication skills in the required languages. Basic knowledge of Hindi is preferred for communication. Roles & Responsibilities: Make outbound calls to customers and assist with their queries. Provide clear, accurate, and timely information to customers. Achieve the set targets and KPIs. Maintain a professional attitude and tone while communicating with customers. Additional Benefits: Fixed Sunday off. Transportation facility with pick-up and drop-off from Thane station. Competitive salary with additional language allowances. Interested candidates can apply by sending their CV to [Contact Details or WhatsApp/mail] HR Pratiksha:- 8698488197 Mail id:- pratiksha.shirtode@credicus.co

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k in hand, 5 days a week working, excellent comms skills required contact NIDHI-9311340225

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact NIDHI-9311340225

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k in hand, 5 days a week working, excellent comms skills required contact HR NIDHI-9311340225

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact HR NIDHI-9311340225

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact HR NIDHI-9311340225

Role & responsibilities: Purpose of the Role This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network Job Responsibility 1. Customer Management: Drive customer issue resolution and escalations in a timely mannerFacilitate product deliver and availability of product by ensuring training, process adherence, costs and delivery Drive customer satisfaction by monitoring feedbacks and taking corrective actions Assist in the modernization of service partners to improve processes, faster turn arounds and deliver better customer experiences Formulate and assist dealer service campaigns, customer meets, feedback processes and new product introductions Drive sales and inflow with service partners through workshops and marketing activities: service campaigns and recon campaigns. Improve paid services revenue at service partners with target schemes: discount coupons, dealer-labour AMC, fitness certificate Drive the accidental business turnover through initiatives: cashless insurance tie-ups, Tata Motors Insurance, parts support Proactively follow-up on warranty and AMC repairs and ensuring all processes are followed with regards to vehicle repairs process and payments Established safety protocols in all workshops conducted. Audit all service processes to ensure compliance as per company standards Increasing silver & gold certified technicians in workshops Conduct workshop assessment report bi-annually to improve the process and infrastructure with service partners and enable grading accordingly 2. People Management: Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvements Provide trainings support to service partner on specialty tools, send mechanics to training center when needed Coordinate and execute pre-delivery inspection training Facilitate trainings of new products and tools to ensure service partners are well prepared. Desired Candidate Profile Education Bachelors Degree (B.Tech in Mechanical/Automobile/Electrical Preffered) Relevant Experience: 5+ Years Experience in Automobile Industry

Role & responsibilities: Purpose of the Role This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network Job Responsibility 1. Customer Management: Drive customer issue resolution and escalations in a timely mannerFacilitate product deliver and availability of product by ensuring training, process adherence, costs and delivery Drive customer satisfaction by monitoring feedbacks and taking corrective actions Assist in the modernization of service partners to improve processes, faster turn arounds and deliver better customer experiences Formulate and assist dealer service campaigns, customer meets, feedback processes and new product introductions Drive sales and inflow with service partners through workshops and marketing activities: service campaigns and recon campaigns. Improve paid services revenue at service partners with target schemes: discount coupons, dealer-labour AMC, fitness certificate Drive the accidental business turnover through initiatives: cashless insurance tie-ups, Tata Motors Insurance, parts support Proactively follow-up on warranty and AMC repairs and ensuring all processes are followed with regards to vehicle repairs process and payments Established safety protocols in all workshops conducted. Audit all service processes to ensure compliance as per company standards Increasing silver & gold certified technicians in workshops Conduct workshop assessment report bi-annually to improve the process and infrastructure with service partners and enable grading accordingly 2. People Management: Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvements Provide trainings support to service partner on specialty tools, send mechanics to training center when needed Coordinate and execute pre-delivery inspection training Facilitate trainings of new products and tools to ensure service partners are well prepared. Desired Candidate Profile Education Bachelors Degree (B.Tech in Mechanical/Automobile/Electrical Preffered) Relevant Experience: 5+ Years Experience in Automobile Industry

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact HR NIDHI-9311340225

DIRECT WALK in for Voice Process 6364907001 Any Graduate / 12th pass / Diploma can apply Excellent communication skills in English CTC: 16K to 20k 6 days of work / Rotational shift Location: Kolkata, Salt Lake Sector 5 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass with good communication can apply Work location: Kolkata. To schedule an interview Ct: Anu 6364907001

Hiring For Customer Support Executive. International Voice Process. Any graduates/undergraduates can apply. Experience: 0-2 years. CTC: 2.5 - 4.5 LPA. Location: Pune. Immediate Joiners Only. Contact: Shweta - 9049866622/ shweta@talentams.com

Inbound Customer service Fresher or experience Salary upto 18k Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- 12th Pass location:- Ghansoli , Navi Mumbai To schedule your interview Call or send your CV through WhatsApp/mail HR Namrata:- 8624868754 Mail id:- namrata.nigade@credicus.co