Perform detailed Quality Checks (QC) of finished goods at the manufacturers facility according to the defined quality standards and specifications. Verify assembly processes, material conformity, workmanship, and packaging compliance. Approve finished goods that meet quality standards for pickup and dispatch. Report and document any non-conformance, defects, or deviations found during inspections. Liaise with the manufacturer's production and quality teams to rectify any quality issues on-site. Ensure timely communication and coordination with internal teams regarding approvals, rejections, and corrective actions. Maintain detailed records of inspections, approvals, and any non-conformities for audit purposes. Provide feedback and suggest process improvements to manufacturers to enhance product quality. Conduct spot audits and surprise checks at manufacturing units as required. Support supplier development programs by giving quality-related training or guidance when necessary.
Accounting of all transactions including purchases, sales, bank entries, etc. Bank Reconciliation Accounts payable & accounts receivables reconciliation & payments processing Managing TDS related compliances such as preparing working of monthly TDS payable & filing of TDS returns Managing GST compliances which include filing of various GST returns like filing of GSTR1, GSTR3B, reconciliation of ITC with GSTR2, etc Preparation & presentation of monthly MIS including profit & loss statement & cash flow statement, etc Manage & review work of Juniors and create MIS Manage & ensure smooth conduct of audit & compliance of all statutory requirements.
Handling customer inquiries and resolving issues via phone, email, or chat Handling in different processes such as negative review conversion of e-commerce platform, Review gathering, abandon cart customer, etc. as and when needed Providing product and service information to customers and assisting them with their needs Responding promptly to customer complaints with end-to-end resolution & eescalating issues handling Maintaining accurate and up-to-date customer records and documentation Processing replacement, refunds, and exchanges as required - Collaborating with other departments, such as operations and marketing, to ensure the timely and accurate delivery of products and services to customers B2C- Consumer brand- Setu, Wellbeing, Pilgrim. Telesales.
Roles and Responsibilities Identification of Suppliers, manufacturers for the products in personal care appliances like electric toothbrushes, massagers, trimmers, etc. Procurement Management wrt to supplier Onboarding, & guiding suppliers on quality parameters New vendor development, new product development and launch Product cost breakdown and exploring opportunities for India manufacturing or alternate sourcing Agreement and rates finalization with suppliers, with all terms & conditions Continuous process improvement in terms of procurement from cost & quality perspective Branding/Packing management for supplier's material Periodic review set-up with respective suppliers/ sellers on quality and timely delivery KPIs/ KRAs - Identification of relevant suppliers in stipulated time - Cost of material sourced - Quality of material sourced Desired Candidate Profile The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. Vendor Management Extensive experience in supplier/vendor management, agreement finalization. Sourcing/ Purchase experience in e-commerce domain. Technical Skills Advance Excel and Google spreadsheets. Customer Centric The ideal candidate is energetic, and driven by an environment where strategy, innovation and decision-making are distributed, where feedback, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards. Qualifications and Key Skills: Education level: Graduate Language skills: Mandarin Experience: Merchandizing/Sourcing The candidate should be able to solve business problems and effective in making high judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action in a fast pace environment.
Accounting of all transactions including purchases, sales, bank entries, etc. Bank Reconciliation Accounts payable & accounts receivables reconciliation & payments processing Managing TDS related compliances such as preparing working of monthly TDS payable & filing of TDS returns Managing GST compliances which include filing of various GST returns like filing of GSTR1, GSTR3B, reconciliation of ITC with GSTR2, etc Preparation & presentation of monthly MIS including profit & loss statement & cash flow statement, etc Manage & review work of Juniors and create MIS Manage & ensure smooth conduct of audit & compliance of all statutory requirements.
Position Summary: As the Performance Marketing Manager, you will spearhead our performance marketing initiatives, ensuring all campaigns meet ROI targets while staying aligned with the brands identity. You will play a key role in conversion rate optimization, SEO strategies, and crafting creative ad strategies to drive acquisition and retention. This role is perfect for someone who thrives on data, innovation, and results. Key Responsibilities Performance Marketing Plan, execute, and optimize paid campaigns across platforms (Meta, Google Ads, , etc.). Monitor and analyze KPIs to ensure campaigns meet or exceed ROI targets. Conduct A/B testing on ads, landing pages, and funnels to drive performance improvements. Develop strategies for scaling ad campaigns efficiently. Conversion Rate Optimization (CRO) Analyze website and landing page performance using tools like Google Analytics, Hotjar, or similar. Create and implement A/B and multivariate tests to improve conversion rates. Work closely with the design and development teams to optimize the user experience. Search Engine Optimization (SEO) Develop and implement comprehensive SEO strategies to drive organic traffic growth. Conduct keyword research, content optimization, and technical audits. Collaborate with the content team to create high-quality, search-engine-optimized content. Creative Ad Strategy Collaborate with designers and content creators to develop compelling ad creatives and copy. Stay ahead of industry trends to incorporate new ideas into ad campaigns. Ensure ad creatives are optimized for all stages of the funnel. Email, WhatsApp, and Retention Marketing Develop and execute email and WhatsApp marketing campaigns to drive engagement, retention, and repeat purchases. Create and optimize automated workflows, such as welcome series, cart abandonment, and post-purchase sequences. Leverage segmentation and personalization to enhance customer experiences and drive higher engagement rates. Monitor key metrics like open rates, click-through rates, and customer lifetime value (CLV) to measure the effectiveness of retention strategies. Collaborate with the customer support and product teams to implement feedback loops that improve retention and loyalty. Analytics & Reporting Use analytics tools (Google Analytics, Facebook Ads Manager, etc.) to provide regular reports on campaign performance. Deliver actionable insights and recommendations for improvement. Experience Required: 3+ years in performance marketing with experience in CRO, SEO, and ad creative strategy Degree in Engineering
Perform detailed Quality Checks (QC) of finished goods at the manufacturers facility according to the defined quality standards and specifications. Verify assembly processes, material conformity, workmanship, and packaging compliance. Approve finished goods that meet quality standards for pickup and dispatch. Report and document any non-conformance, defects, or deviations found during inspections. Liaise with the manufacturer's production and quality teams to rectify any quality issues on-site. Ensure timely communication and coordination with internal teams regarding approvals, rejections, and corrective actions. Maintain detailed records of inspections, approvals, and any non-conformities for audit purposes. Provide feedback and suggest process improvements to manufacturers to enhance product quality. Conduct spot audits and surprise checks at manufacturing units as required. Support supplier development programs by giving quality-related training or guidance when necessary.
Key Responsibilities: 1. Creative Vision and Strategy: - Develop and articulate the creative vision and direction for the brand. - Collaborate with founders to understand brand goals, brand identity, and target audience. - Translate objectives into compelling visual concepts and strategies. - Stay updated with current industry trends and creative techniques. - Ensure that the team's creative work aligns with the brand and meets requirements. 2. Team Leadership and Management:- Lead and inspire a team of creative professionals, including copywriters, videographers, 3D artists, and designers.- Provide clear creative direction and guidelines to the team members.- Foster a collaborative and innovative work environment.- Delegate tasks and responsibilities to team members, ensuring efficient workflow.- Conduct regular team meetings and reviews to monitor progress and provide feedback.- Develop the skills and talents of the team through mentorship and training opportunities. 3. Project Conceptualization and Development: - Collaborate with various internal teams (production, e-comm, performance marketing) to understand project objectives and requirements. - Brainstorm creative concepts and ideas. - Develop storyboards, mood boards, and other visual references to communicate the creative vision. - Articulate and sell creative concepts to the various internal teams. - Ensure that the creative concepts align with the client's goals and brand identity. 4. Quality Control and Creative Execution: - Oversee the execution of creative concepts throughout the production process. - Provide artistic and technical guidance to the team - Review and approve final materials, ensuring high quality and adherence to the creative vision. - Ensure consistent and impactful visual outcomes. - Monitor project progress, ensuring that deadlines and client expectations are met. - Conduct quality control checks to maintain the team's creative standards. 5. Liaison with Internal Teams: - Collaborate with internal team leads to understand needs and objectives. - Lead meetings to present and discuss creative concepts.- Build and maintain strong internal relationships, ensuring satisfaction.- Contribute to marketing efforts by identifying new opportunities and pitching creative ideas.- Stay updated with industry trends and competitor activities to provide innovative and relevant creative solutions. 6. Creative Branding and Marketing: - Collaborate with the marketing team to develop and maintain the brand's creative branding and identity. - Ensure consistency in the brand's visual assets, including its website, portfolio, and promotional materials. - Contribute to marketing campaigns by providing creative insights and concepts. Must Haves: Experience working in the D2C space. Must have experience working in creative direction for D2C brands in marketing, content and branding. Qualifications Strong skills in content strategy, team management and execution Excellent writing skills Experience in managing designers, shoots and creative direction Good knowledge of beauty, fitness and personal care industry and trends Ability to work independently and collaboratively Strong organizational and time management skills
Roles and Responsibilities Identification of Suppliers, manufacturers for the products in personal care appliances like electric toothbrushes, massagers, trimmers, etc. Procurement Management wrt to supplier Onboarding, & guiding suppliers on quality parameters New vendor development, new product development and launch Product cost breakdown and exploring opportunities for India manufacturing or alternate sourcing Agreement and rates finalization with suppliers, with all terms & conditions Continuous process improvement in terms of procurement from cost & quality perspective Branding/Packing management for supplier's material Periodic review set-up with respective suppliers/ sellers on quality and timely delivery KPIs/ KRAs - Identification of relevant suppliers in stipulated time - Cost of material sourced - Quality of material sourced Desired Candidate Profile The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. Vendor Management Extensive experience in supplier/vendor management, agreement finalization. Sourcing/ Purchase experience in e-commerce domain. Technical Skills Advance Excel and Google spreadsheets. Customer Centric The ideal candidate is energetic, and driven by an environment where strategy, innovation and decision-making are distributed, where feedback, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards. Qualifications and Key Skills: Education level: Graduate Language skills: Mandarin Experience: Merchandizing/Sourcing The candidate should be able to solve business problems and effective in making high judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action in a fast pace environment.
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