WE NEED CANDIDATES FROM PAINTS , BANKING SECTOR , CEMENT SECTOR, CONSTRUCTION FIELD. LANGUAGES PREFERRED KANNADA ,TAMIL ,HINDI, MARATHI. MINIMUM 02 YEARS EXPERIENCE MANDATORY. Key Responsibilities: • Respond promptly to customer inquiries via phone, email & Chat (Social media) • Identify and assess customers’ needs to achieve satisfaction. • Resolve product or service problems by clarifying the customer’s complaint, determining the cause, and offering the best solution. • Maintain accurate records of customer interactions, transactions, feedback, and complaints. • Escalate unresolved issues to the appropriate internal teams for further investigation. • Provide feedback to the company on customer needs, problems, interests, and trends. ______________ Qualifications: • Bachelor’s degree or equivalent experience preferable stream. • Proven customer support experience or experience as a Client Service Representative. • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Excellent communication and presentation skills. • Ability to multitask, prioritize, and manage time effectively. ______________ Preferred Skills: • Experience in [Industry-specific knowledge, e.g., e-commerce, Sales back ground Preferably]. • Multilingual proficiency is a plus Add on. • Any sales experience with 1 year will be Add on for this Profile

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Customer Care Executive