Customer Care Executive

Topgear Consultants

1 - 6 years

0 - 3 Lacs

mumbai mumbai suburban mumbai (all areas)

Posted:5 days ago| Platform:

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Skills Required

customer service general insurance inbound process customer relationship customer support customer experience customer care inbound calls voice process voice crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

This Opportunity is with a leading General Insurance company for their office in Mumbai location

Role: Customer Care Executive

Experience: 1 - 6 Years

Roles & Responsibilities:

Responding to customer inquiries through phone calls, providing exceptional customer service at all times.
Supplying accurate and timely information about our insurance products and services, helping customers make informed decisions.
Resolving customer issues and concerns professionally and efficiently, always striving for customer service excellence.
Collaborating with team members and other departments to ensure customer satisfaction and improve overall customer experience.
Maintaining detailed records of customer interactions and transactions using contact management tools and CRM software.
Contributing to a positive and supportive work environment, promoting teamwork and a strong work ethic.

Required Skillset:

Qualification: Any Graduate Full Time
Preferred Languages - English (Mandatory), Malayalam, Tamil, Kanada, Telugu, Bengali
Candidate Location: Mumbai western line only or up to Powai and Kurla.

Interested Candidates can share their CV's atpriyal@topgearconsultants.com

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