Customer Care Executive

1 - 5 years

1.25 - 2.5 Lacs P.A.

Kolkata, Patna, Jamshedpur, Ranchi, Bengaluru

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Tally PrimeGst KnowledgeTally SoftwareTallyCustomer RelationshipHandling Customer QueriesFluent EnglishCustomer SupportSolving QueriesCustomer CareCustomer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responding to customer inquiries : Answering phone calls, emails, chat messages, and social media posts to provide information and assistance. Resolving customer issues Maintaining records of customer interactions Ensuring customer satisfaction Required Candidate profile B.Com/BBA/MBA Finance with Excellent communication skills TallyPrime with GST knowledge & expertise Problem-solving skills Empathy & patience Active listening skills Perks and benefits PF & ESIC

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