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Shield Autoglass

Shield Autoglass provides auto glass repair and replacement services across various locations, focusing on customer satisfaction and quality service.

10 Job openings at Shield Autoglass
Center Manager Chennai, Coimbatore, Bengaluru 2 - 7 years INR 3.0 - 4.0 Lacs P.A. Work from Office Full Time

Role Description This is a full-time on-site role for a Center Manager. The Center Manager will be responsible for the day-to-day tasks such as managing and guiding center staff, ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Center Manager will also be responsible for handling customer complaints and supervising the repair and installation process. Role & Responsibilities Achieve Sales Target Ensure Profitability Centre Expense within budgets Ensure NPS Target Resolution of customer complaints Adherence of centre SOP Monitoring and Reporting market trends Qualifications Strong leadership and management skills Excellent problem-solving and decision-making skills Ability to work under pressure and handle customer complaints professionally Bachelor's degree or equivalent 2-3+ years Experience in the automotive industry or service industry is preferred

Cluster Sales Manager Noida, Delhi / NCR 5 - 9 years INR 3.0 - 5.0 Lacs P.A. Work from Office Full Time

reportingLocations : Noida/Delhi About the Job Company Description Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India. Role Description This is a full-time on-site role for a Cluster Manager. The Cluster Manager will be responsible for the day-to-day tasks such as managing and guiding center /Stores staff, Handling Multiple Stores/ outlets , Handling Team, Leading Team, Visiting Local Market, Visiting Allocated Stores for Audit, Preparing sales Reports ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Cluster Manager will also be responsible for handling customer complaints and supervising the repair and installation process. Role & Responsibilities Achieve Sales Target Handling Multiple stores or Outlets, 2 to 4 Stores Handling Team Leading & Team Handling Visiting allocated stores Stores Audit Preparing sales Reports / MIS Ensure Profitability Centre Expense within budgets Ensure NPS Target Resolution of customer complaints Adherence of centre SOP Monitoring and Reporting market trends Open for local Traviling Qualifications Strong leadership and management skills Excellent problem-solving and decision-making skills Ability to work under pressure and handle customer complaints professionally Bachelor's degree or equivalent Minimum 4+ years experience in the automotive / Telecom/ Retail industry or service industry is preferred

Center Manager/Store Manager-Pan India Chennai, Bengaluru, Delhi / NCR 2 - 7 years INR 2.5 - 3.5 Lacs P.A. Work from Office Full Time

#Hiring for Centre Manager at AIS Windshield Experts Locations : Bangalore, Mysore, Coimbatore, Chennai, Delhi/NCR About the Job Company Description Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India. Role Description This is a full-time on-site role for a Center Manager. The Center Manager will be responsible for the day-to-day tasks such as managing and guiding center staff, ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Center Manager will also be responsible for handling customer complaints and supervising the repair and installation process. Role & Responsibilities Achieve Sales Target Ensure Profitability Centre Expense within budgets Ensure NPS Target Resolution of customer complaints Adherence of centre SOP Monitoring and Reporting market trends Qualifications Strong leadership and management skills Excellent problem-solving and decision-making skills Ability to work under pressure and handle customer complaints professionally Bachelor's degree or equivalent 2+ years Experience in the automotive industry or service industry is Preferred Skils Sales

Cluster Sales Manager Ahmedabad, Vadodara, Gujarat 3 - 8 years INR 3.0 - 5.0 Lacs P.A. Work from Office Full Time

reportingLocations : Gujarat About the Job Company Description Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India. Role Description This is a full-time on-site role for a Cluster Manager. The Cluster Manager will be responsible for the day-to-day tasks such as managing and guiding center /Stores staff, Handling Multiple Stores/ outlets , Handling Team, Leading Team, Visiting Local Market, Visiting Allocated Stores for Audit, Preparing sales Reports ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Cluster Manager will also be responsible for handling customer complaints and supervising the repair and installation process. Role & Responsibilities Achieve Sales Target Handling Multiple stores or Outlets, 2 to 4 Stores Handling Team Leading & Team Handling Visiting allocated stores Stores Audit Preparing sales Reports / MIS Ensure Profitability Centre Expense within budgets Ensure NPS Target Resolution of customer complaints Adherence of centre SOP Monitoring and Reporting market trends Open for local Traviling Qualifications Strong leadership and management skills Excellent problem-solving and decision-making skills Ability to work under pressure and handle customer complaints professionally Bachelor's degree or equivalent Minimum 4+ years experience in the automotive / Telecom/ Retail industry or service industry is preferred

Customer Care Executive (Voice Process)Tamil Speaking Gurugram 1 - 4 years INR 1.5 - 3.0 Lacs P.A. Work from Office Full Time

Only Tamil language Experience candidates apply Company Description Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India. About the Job Customer inquiries: Handle customer inquiries by phone, email, chat, or other methods Customer needs: Identify and address customer needs to ensure satisfaction Product information: Provide answers to questions about products, pricing, and availability Customer complaints: Investigate and resolve customer complaints Customer feedback: Pass customer feedback on to the product or sales team Customer records: Maintain a database of customer information Communication: Follow company guidelines and procedures for communications Sales targets: Meet customer-service department sales targets Process documents: Process documents like applications, forms, and custom requests Follow-ups: Conduct follow-ups to ensure issues are resolved Escalations: Identify and escalate customer requests to managers when there's a complex issue

HR Recruiter Gurugram 2 - 5 years INR 2.75 - 3.5 Lacs P.A. Work from Office Full Time

We are looking for a proactive and dedicated HR Recruiter to join our Human Resources team. The ideal candidate will be responsible for managing the full recruitment cycle, from sourcing and attracting talent to interviewing and onboarding new hires. This role requires strong communication skills and a keen eye for identifying the best candidates to meet our organizational needs. Key Responsibilities: Screen resumes and applications and conduct initial interviews to assess qualifications and cultural fit. Coordinate and schedule interviews with hiring managers. Manage the offer process, including salary negotiation and documentation. Build and maintain a strong pipeline of qualified candidates for current and future openings. Ensure a positive candidate experience throughout the recruitment process. Maintain recruitment metrics and generate regular reports on hiring progress. Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience as an HR Recruiter or in a similar role. Excellent communication and interpersonal skills. Ability to multitask and manage time effectively. Proficiency in MS Office (Word, Excel, PowerPoint). Position Title: HR Recruiter Location: MG Road, Gurgaon Experience: Min 2 Years Salary: Upto 3 LPA Prefreed Immideate joiner Interested Candidate, share your resume at careers@windshieldexperts.com

Purchase Officer/Sr.Officer Gurugram 3 - 6 years INR 4.0 - 6.0 Lacs P.A. Work from Office Full Time

#Hiring for Purchase Officer/Sr Officer at AIS Windshield Experts Job Location- Gurgaon Purchase &SCM Base LocationThe role is expected to work from office regular basiss.Role Description Inventory Planning & Control , Procurement of Products /Services other than Glass, VendorPayment. Role purpose:Inventoryy Control , Procurement of Non Glass items, VendorPayment. Responsibilities: KRA (Key Result Areas) KPI (Key Performance Indicators)Procurement Centralized Procurement of Non Glass Items 1. Ensure delivery of non glass items as per required date and time - both qty and timely delivery 2. Ensure delivery of other items within agreed TAT. 4. Dispatch of Tools/Uniforms to Centres as per defined TAT 5. Procurement of material within budgeted price - ensure COGS within budget. 6. Development of alternate sources of materialCentralized Procurement of Capex Items Centralized Procurement of Office Supplies & other servicesInventory Control Monitoring & reporting of inventory of all items as per inventory norms 1. Monthly stock reconciliation by 10th of every month. 2. Ensure inventory of non-glass products within defined inventory norms 3. Reporting of glass inventory and ensuring that those are within defined inventory norms Stock reconciliation Resolve variation in coordination in concerned partiesGRN Timely GRN Completion by Centre 1. Monthly closing of GRN by 5th of every monthReceiving of GRN from all Centre at HO & submission to Accounts. Resolve pending GRN Issue from Centre /Accounts. Vendor PaymentPrepare all Vendor Payment. 1. Ensure vendor reconciliation in co-ordination with F&A as per defined frequency. 2. Ensure timely release of vendor payments. 3. Resolve outstanding issues of vendors w.r.t. payments Coordination with Accounts for Vendor Reconciliation .Resolve account concern for urgent / regular vendor payment. MISPreparing MIS on Inventory Variation, Fill Rate for Non Glass Procurement , Delay Vendor Payment after credit days, delay in GRN from Centre Submit Weekly MIS on Every Friday. REQUIREMENTSKnowledge Good Inventory / Procurement KnowledgeExperience & Package1-3 years of Stores Experience with 30 to 32 thousand CTC monthlySkillsProficiency of MS Office/ExcelQualificationGraduatetStrong Communication SkillsShould have handled inventory of more than 1000 SKUINTERACTION

HR Recruiter(South Location Hiring) Gurugram 2 - 5 years INR 2.75 - 3.5 Lacs P.A. Work from Office Full Time

We are looking for a proactive and dedicated HR Recruiter to join our Human Resources team. The ideal candidate will be responsible for managing the full recruitment cycle, from sourcing and attracting talent to interviewing and onboarding new hires. This role requires strong communication skills and a keen eye for identifying the best candidates to meet our organizational needs. Key Responsibilities: Screen resumes and applications and conduct initial interviews to assess qualifications and cultural fit. Coordinate and schedule interviews with hiring managers. Manage the offer process, including salary negotiation and documentation. Build and maintain a strong pipeline of qualified candidates for current and future openings. Ensure a positive candidate experience throughout the recruitment process. Maintain recruitment metrics and generate regular reports on hiring progress. Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience as an HR Recruiter or in a similar role. Excellent communication and interpersonal skills. Ability to multitask and manage time effectively. Proficiency in MS Office (Word, Excel, PowerPoint). Position Title: HR Recruiter Location: MG Road, Gurgaon Experience: Min 2 Years Salary: Upto 3 LPA Prefreed Immideate joiner Interested Candidate, share your resume at careers@windshieldexperts.com

Mis And Sales Coordinator gurugram 4 - 8 years INR 4.0 - 5.5 Lacs P.A. Work from Office Full Time

Role & responsibilities Description To be responsible for collecting, managing, analyzing, and presenting sales and other sales related data from various sources to provide actionable insights. To create regular dashboards, generate reports, and help monitor sales performance against targets, enabling the sales and business leadership to make informed decisions. Reporting to Marketing Manager Responsibilities Heads KRA (Key Result Areas) 1. Maintain and update accurate sales data across systems and dashboards. 2. Track target vs. achievement metrics and highlight performance gaps. 3. Support business and annual planning by providing historical sales trends and forecasts. 4. Generate periodic MIS reports and insights for sales leadership reviews. 5. Assist in incentive and commission calculations based on approved schemes. 6. Coordinate with cross-functional teams to ensure data alignment for planning and reporting. Stakeholder Collaboration 1. Acting as a bridge between IT, finance, operations, and other business units. 2. Gathering requirements from stakeholders to improve reporting and analytics. 3. Communicating findings and recommendations in a clear, actionable manner. Market Research & Analysis 1. Conduct market research to identify new trends, emerging markets, and potential tie-up opportunities. 2. Analyze competitors partnerships and market positioning to identify opportunities for strategic partnerships Knowledge Experience: Experience in the retail or related service industry is preferred. Proven experience in Data Analyst. 4+ years of experience in Data Analysis Skills Qualification: Strong negotiation and relationship-building skills. Ability to manage multiple partnerships and prioritize effectively. Strong analytical and research skills to identify potential opportunities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Bachelor’s/Master’s degree in Business Administration Preferred candidate profile Excellent Verbal & Written Communication Excellent skill in Advanced Excel

Market Sales Representative (Off Role)-Pan India coimbatore, bengaluru, delhi / ncr 1 - 6 years INR 1.5 - 2.5 Lacs P.A. Work from Office Full Time

Job Title: Market Sales Representative Location: (South Delhi & Gurgaon), (West Delhi & North Delhi), Ludhiana & Chandigarh, Coimbatore, Bangalore, Hyderabad Department: Sales & Marketing Reports To: Sales Manager / Area Sales Manager Job Type: Full-Time (Off Role) / Field Role Job Summary: We are looking for a dynamic and results-driven Market Sales Representative to join our team. The ideal candidate will be responsible for visiting assigned market areas, identifying sales opportunities, developing client relationships, and achieving sales targets. This role involves fieldwork, lead generation, and market mapping to ensure brand visibility and business growth. Key Responsibilities: Identify and meet potential customers through market visits, cold calling, and referrals. Promote and sell the companys products/services in assigned areas. Achieve monthly and quarterly sales targets. Conduct product demonstrations and presentations. Build and maintain strong relationships with retailers, distributors, and channel partners. Gather market intelligence and competitor activity reports. Ensure proper branding and visibility in the market (e.g., POS materials, merchandising). Submit daily/weekly visit reports and sales data to the Sales Manager. Follow up with clients for payments and repeat orders. Key Requirements: 13 years of experience in field sales, preferably in [FMCG / Retail / Auto / Glass / Consumer Goods, Telcom Real Estate] industry. Strong interpersonal and communication skills. Ability to work independently and manage time effectively. Willingness to travel within the assigned territory. Must own a two-wheeler and a valid driving license Basic knowledge of MS Excel or CRM tools is a plus. Educational Qualification: Minimum: Diploma / Graduate in any discipline (preferred) Salary & Benefits: Fixed Salary Incentives: Performance-based Allowances: TA/DA as per company policy

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Shield Autoglass