2 - 7 years
2 - 3 Lacs
Chennai, Bengaluru, Delhi / NCR
Posted:1 day ago|
Platform:
Work from Office
Full Time
#Hiring for Centre Manager at AIS Windshield Experts Locations : Bangalore, Mysore, Coimbatore, Chennai, Delhi/NCR About the Job Company Description Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India. Role Description This is a full-time on-site role for a Center Manager. The Center Manager will be responsible for the day-to-day tasks such as managing and guiding center staff, ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Center Manager will also be responsible for handling customer complaints and supervising the repair and installation process. Role & Responsibilities Achieve Sales Target Ensure Profitability Centre Expense within budgets Ensure NPS Target Resolution of customer complaints Adherence of centre SOP Monitoring and Reporting market trends Qualifications Strong leadership and management skills Excellent problem-solving and decision-making skills Ability to work under pressure and handle customer complaints professionally Bachelor's degree or equivalent 2+ years Experience in the automotive industry or service industry is Preferred Skils Sales
Shield Autoglass
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