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Teleperformance (TP)
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Customer Care Executive- International Voice Process (Malad West)

Customer Care Executive- International Voice Process (Malad West)

Teleperformance (TP)

0 - 4 years

3 - 4 Lacs

mumbai suburban mumbai (all areas) malad west mumbai

Posted:23 hours ago| Platform:

Apply

Skills Required

customer service customer support customer care international process international voice process inbound process bpo customer service solving queries voice support us process cse international voice customer handling international calling uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Executive International Voice Process

Location:

Shift Timing:

Working Days:

Week Offs:

For Contact:

: Peyush.peyush@teleperformance.com

Key Responsibilities

Handle inbound and outbound calls from international customers
Resolve customer queries efficiently and professionally
Provide accurate information and troubleshoot issues
Maintain call logs and update CRM systems
Meet performance targets including call quality, resolution time, and customer satisfaction

Eligibility Criteria

Education:

Graduate Freshers
with excellent communication skills are welcome
HSC (12th pass)
candidates must have
minimum 6 months of experience
in a voice process

Skills:

Excellent verbal communication in English
Strong interpersonal and problem-solving abilities
Basic computer proficiency
Willingness to work in rotational shifts including night hours

Perks & Benefits

Competitive salary and performance incentives
Paid training and skill development programs
Growth opportunities within the organization
Supportive and inclusive work environment

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