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Outpace Consulting Services
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Customer Care Executive : Grads and UG : Fresher : Exp : Apply Now

Customer Care Executive : Grads and UG : Fresher : Exp : Apply Now

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Outpace Consulting Services

0 - 1 years

1 - 4 Lacs

lucknow gurugram jaipur

Posted:None| Platform:

Apply

Skills Required

bba bcom bca b.tech ba navyug lucknow bjmc niftel graduation bbe bhm gomti lu startek bbm mba gomtinagar hons icse lps modern iise icmrt mass communication jaipuria bsc isc journalism msc graduate nagar communication literature pgdm cms mca cbse mcom english sol university college agdc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi

We are looking forward to hire Customer/Technical Support Associates for Teleperformance Lucknow.

Location Highlights :

Lucknow Salary (Only Fresher Can Apply)

English Process : 17 CTC + Incentives

Jaipur Salary

Freshers : 20 in Hand

Experience (Min 1 Year) : 28-30 in Hand

Relocation Bonus : 10,000

Free Hotel Stay : 14 Days

Gurgaon Salary

Freshers : 22 in Hand

Experience (Min 1 Year) : 28-30 in Hand

Responsibilities:

Customer Support:
Answering customer inquiries and providing technical assistance via various channels (email, chat, etc.).
Troubleshooting:
Diagnosing and resolving technical issues related to software, hardware, or network problems.
Problem-Solving:
Identifying the root cause of problems and implementing solutions.
Documentation:
Keeping records of customer interactions, issues, and solutions.
Escalation:
Knowing when to escalate complex issues to more experienced technicians or managers.
Customer Satisfaction:
Ensuring customers are satisfied with the level of support provided.
Software/Hardware Knowledge:
Possessing a solid understanding of computer systems, software, and hardware.
Communication Skills:
Communicating technical information clearly and concisely to customers, both verbally and in writing.
Teamwork:
Collaborating with other support team members and internal departments.
Learning and Adaptation:
Staying up-to-date with new technologies and adapting to changing customer needs.

Skills:

Technical Skills:
Proficiency in computer systems, software, and hardware.
Customer Service Skills:
Empathy, patience, and the ability to communicate effectively with customers.
Problem-Solving Skills:
Analyzing problems, identifying solutions, and documenting the process.
Communication Skills:
Clear and concise communication, both written and verbal.
Technical Documentation:
Ability to create and maintain technical documentation.
Software/Hardware Installation and Configuration:
Experience installing and configuring software and hardware.
Time Management and Prioritization:
Ability to manage multiple tasks and prioritize work effectively.
Analytical Skills:
Ability to analyze technical problems and identify root causes.
Teamwork and Collaboration:
Ability to work effectively with team members and internal departments.

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Customer Care Executive : Grads and UG : Fresher : Exp : Apply Now

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Hi

We are looking forward to hire Customer/Technical Support Associates for Teleperformance Lucknow.

Location Highlights :

Lucknow Salary (Only Fresher Can Apply)

Jaipur Salary

Gurgaon Salary

Responsibilities:

Customer Support:

Troubleshooting:

Problem-Solving:

Documentation:

Escalation:

Customer Satisfaction:

Software/Hardware Knowledge:

Communication Skills:

Teamwork:

Learning and Adaptation:

Skills:

Technical Skills:

Customer Service Skills:

Problem-Solving Skills:

Communication Skills:

Technical Documentation:

Software/Hardware Installation and Configuration:

Time Management and Prioritization:

Analytical Skills:

Teamwork and Collaboration:

More Jobs at Outpace Consulting Services