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0.0 - 4.0 years
4 - 4 Lacs
Bhopal, Chandigarh, Ranchi
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 6 days ago
0.0 - 4.0 years
4 - 4 Lacs
Bhopal, Chandigarh, Ranchi
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 week ago
0.0 - 4.0 years
4 - 4 Lacs
Lucknow
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 4-4.5 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 week ago
0.0 - 5.0 years
3 - 3 Lacs
Lucknow
Work from Office
Greetings from KVC CONSULTANTS LTD. We are hiring for International Voice/Chat Process in International MNC's in Lucknow Eligibility : - UG/Graduates both can apply. Freshers/ Experienced both can apply SALARY:- Freshers upto 26K CTC Exp upto 30K CTC 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Immediate Joiners To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR' Devika 9821182651 Riya: 9628373761 Simran 9821182647 Mehvish : 9628373766 **NO PLACEMENT CHARGES** HR TEAM KVC CONSULTANTS LTD. NO PLACEMENT CHARGES
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Lucknow
Work from Office
Greetings of the Day We are looking for an HR Recruiter , to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates. HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, wed like to meet you. Ultimately, you will play an important part in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees. Job Details : - 1) Work Timing : 9.30 am to 6.30 pm . 2) Candidate Needs to Have Excellent Communication Skills 3) Candidate Must Be Ready To Work With Extreme Dedication 4) HR Recruiter needs to source the candidates as per directions of Clients mail resume to - amitvij@kvcconsultantsltd.com Responsibilities Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms like Naukri) Craft recruiting emails to attract passive candidates Screen incoming resumes and application forms Interview candidates (via phone, video) Provide shortlists of qualified candidates to hiring managers Send job offer emails and answer queries about compensation and benefits Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire Collaborate with managers to identify future hiring needs Act as a consultant to new hires and help them onboard Work location ---- KVC CONSULTANTS LTD 2nd Floor , Shrawan Plaza , Sapru Marg , Opposite -- Police Commissioner residence , Lucknow - 226 001
Posted 1 month ago
0.0 - 2.0 years
1 - 2 Lacs
Lucknow
Hybrid
An HR recruiter, also known as a talent acquisition specialist, is responsible for the entire recruitment process, from identifying staffing needs to onboarding new hires, ensuring the company has the right talent in place . Call Sneha : 9129487478 Responsibilities : Identifying staffing needs: Collaborate with hiring managers to understand job requirements and develop effective recruitment strategies. Creating job descriptions: Craft clear, concise, and engaging job descriptions that accurately reflect the role and attract qualified candidates. Sourcing candidates: Utilize various channels, including online job boards, social media, networking events, and employee referrals, to identify and attract potential candidates. Screening and interviewing: Review resumes and applications, conduct interviews (phone, video, in-person), and assess candidates' skills, experience, and cultural fit. Coordinating the hiring process: Schedule interviews, gather feedback from hiring managers, and manage background checks and reference checks. Making job offers: Negotiate salary and benefits packages, and extend job offers to successful candidates. Onboarding new hires: Assist with the onboarding process, ensuring new employees have the resources and information they need to succeed. Maintaining candidate records: Keep track of candidates' information in an applicant tracking system (ATS) and other recruitment-related databases. Monitoring HR metrics: Track key recruitment metrics, such as time-to-fill, cost-per-hire, and source of hire, to measure the effectiveness of recruitment efforts. Building relationships: Develop and maintain relationships with candidates, hiring managers, and other stakeholders. Skills Required: Strong communication skills: Both written and verbal, to effectively communicate with candidates, hiring managers, and other stakeholders. Excellent interpersonal skills: To build rapport and establish trust with candidates and hiring managers. Organizational skills: To manage multiple tasks and projects simultaneously, and to stay organized and efficient. Problem-solving skills: To identify and resolve recruitment challenges and to find innovative solutions. Negotiation skills: To effectively negotiate salary and benefits packages with candidates. Knowledge of recruitment processes and best practices: To ensure a smooth and efficient recruitment process. Familiarity with applicant tracking systems (ATS) and other recruitment technologies: To effectively manage the recruitment process. Understanding of labor laws and regulations: To ensure compliance with all applicable laws and regulation
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Lucknow
Work from Office
An HR recruiter, also known as a talent acquisition specialist, is responsible for the entire recruitment process, from identifying staffing needs to onboarding new hires, ensuring the company has the right talent in place . Call Sneha @ 9129487478 Responsibilites: Identifying staffing needs: Collaborate with hiring managers to understand job requirements and develop effective recruitment strategies. Creating job descriptions: Craft clear, concise, and engaging job descriptions that accurately reflect the role and attract qualified candidates. Sourcing candidates: Utilize various channels, including online job boards, social media, networking events, and employee referrals, to identify and attract potential candidates. Screening and interviewing: Review resumes and applications, conduct interviews (phone, video, in-person), and assess candidates' skills, experience, and cultural fit. Coordinating the hiring process: Schedule interviews, gather feedback from hiring managers, and manage background checks and reference checks. Making job offers: Negotiate salary and benefits packages, and extend job offers to successful candidates. Onboarding new hires: Assist with the onboarding process, ensuring new employees have the resources and information they need to succeed. Maintaining candidate records: Keep track of candidates' information in an applicant tracking system (ATS) and other recruitment-related databases. Monitoring HR metrics: Track key recruitment metrics, such as time-to-fill, cost-per-hire, and source of hire, to measure the effectiveness of recruitment efforts. Building relationships: Develop and maintain relationships with candidates, hiring managers, and other stakeholders. Skills Required: Strong communication skills: Both written and verbal, to effectively communicate with candidates, hiring managers, and other stakeholders. Excellent interpersonal skills: To build rapport and establish trust with candidates and hiring managers. Organizational skills: To manage multiple tasks and projects simultaneously, and to stay organized and efficient. Problem-solving skills: To identify and resolve recruitment challenges and to find innovative solutions. Negotiation skills: To effectively negotiate salary and benefits packages with candidates. Knowledge of recruitment processes and best practices: To ensure a smooth and efficient recruitment process. Familiarity with applicant tracking systems (ATS) and other recruitment technologies: To effectively manage the recruitment process. Understanding of labor laws and regulations: To ensure compliance with all applicable laws and regulation
Posted 2 months ago
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