Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Customer Support Associate : Lucknow : 17K CTC : Apply Now Outpace Consulting Services

0.0 - 1.0 years

1 - 2 Lacs

lucknow

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Lucknow. Location Highlights : Lucknow Salary (Only Fresher Can Apply) English Process : 17 CTC + Incentives Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Posted 17 hours ago

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Customer Care Executive : Grads and UG : Fresher : Exp : Apply Now Outpace Consulting Services

0.0 - 1.0 years

1 - 4 Lacs

lucknow, gurugram, jaipur

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Lucknow. Location Highlights : Lucknow Salary (Only Fresher Can Apply) English Process : 17 CTC + Incentives Jaipur Salary Freshers : 20 in Hand Experience (Min 1 Year) : 28-30 in Hand Relocation Bonus : 10,000 Free Hotel Stay : 14 Days Gurgaon Salary Freshers : 22 in Hand Experience (Min 1 Year) : 28-30 in Hand Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Posted Date not available

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