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Bharat Stars Services
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Customer Care Executive

Customer Care Executive

Bharat Stars Services

1 - 5 years

3 - 5 Lacs

mumbai suburban navi mumbai mumbai (all areas)

Posted:None| Platform:

Apply

Skills Required

blended process inbound process bpo voice process email process ground staff activities email support aviation customer care aviation management customer handling chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibility Area

1- Undertaking customer support tasks.

2- Ensuring proper task management to meet schedules.

3- Providing technical support and customer service.

4- Working directly with customers to address queries and resolve issues.

5- Understand customer requirements by clarifying and probing for information.

6. Establishing a positive rapport with all customer via phone / email.

7. Interacting with customers to ensure they have a desirable and shareable experience.

8. Drafting and preparing emails, letters, reports, and other communications.

9. Act as a liaison between and organization for prompt and time bound actions.

Preferred candidate profile

1- Candidate must possess good to excellent English communication skills.

2- Candidate must be IT savvy and well verse in MS office.

3- Looking for candidate with experience in customer support service. Freshers Graduates may also apply.

4- Candidate should be comfortable working in 24*7 shift based job.

5- Candidate should be immediate joiner.

More Jobs at Bharat Stars Services

Assistant Aviation Officer

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Experience: Not specified

INR 3 - 4 Lacs

Customer Care Executive

mumbai suburban, navi mumbai, mumbai (all areas)

1.0 - 5.0 yrs

INR 3 - 5 Lacs

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Bharat Stars Services

Logistics and Supply Chain

Delhi

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Personal Settings

Customer Care Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Key Responsibility Area

1- Undertaking customer support tasks.

2- Ensuring proper task management to meet schedules.

3- Providing technical support and customer service.

4- Working directly with customers to address queries and resolve issues.

5- Understand customer requirements by clarifying and probing for information.

6. Establishing a positive rapport with all customer via phone / email.

7. Interacting with customers to ensure they have a desirable and shareable experience.

8. Drafting and preparing emails, letters, reports, and other communications.

9. Act as a liaison between and organization for prompt and time bound actions.

Preferred candidate profile

1- Candidate must possess good to excellent English communication skills.

2- Candidate must be IT savvy and well verse in MS office.

3- Looking for candidate with experience in customer support service. Freshers Graduates may also apply.

4- Candidate should be comfortable working in 24*7 shift based job.

5- Candidate should be immediate joiner.

More Jobs at Bharat Stars Services