Customer Care and Sales - Spiritual Brand

Job Title: Sales & Operations Executive

Location: Gurgaon, India (Work from Office)

Working Days: Monday to Friday

Working Hours: 10:00 AM – 6:00 PM

Company: NeoYug

About the Company:

Maloka is a modern venture studio that builds and backs next-generation brands rooted in conscious living, wellness, and culture. It serves as the foundation for mission-driven companies that aim to create meaningful impact across digital, lifestyle, and transformation spaces.

NeoYug, a brand nurtured under the Maloka umbrella, is a personal transformation and content media platform. At NeoYug, we’re on a mission to awaken human potential through powerful storytelling, transformational content, and soul-led conversations. We craft digital programs, immersive learning journeys, and engaging content that inspire healing, growth, and deeper self-awareness.

With a strong focus on inner development and emotional intelligence, NeoYug bridges timeless wisdom with modern-day relevance, enabling individuals to reconnect with themselves and evolve consciously.

Role Overview:

We are seeking a results-driven and process-oriented Sales & Operations Executive to lead and manage the end-to-end sales funnel for our digital offerings. The ideal candidate will have prior experience in selling courses or programs in the online education or media-led learning space, with a strong understanding of customer behavior, LMS workflows, and lead conversion strategies. This role also involves managing affiliate partnerships and taking full ownership of sales targets and performance.

Key Responsibilities:

• Develop and execute sales strategies for online courses and programs
• Own the full sales pipeline: lead generation, outreach, follow-ups, and closure
• Understand user queries and guide them toward the right offerings
• Identify blockers in the sales journey and resolve them effectively
• Coordinate with marketing to ensure alignment between campaigns and conversion funnels
• Operate and maintain the Learning Management System (LMS) for a seamless customer experience
• Track performance metrics and optimize sales processes
• Manage CRM tools, communication channels, and backend support to ensure smooth operations
• Manage affiliate partners and collaborations to drive traffic and conversions
• Take complete ownership of meeting and exceeding monthly sales targets

Requirements:

• 2–4 years of experience in sales and operations, preferably in online course platforms, ed-tech, or media-based learning companies
• Knowledge of LMS systems and digital course delivery workflows
• Familiarity with CRM platforms and basic marketing tools (email, automation, landing pages)
• Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment
• Strong interpersonal skills and a consultative approach to sales

How to apply

Apply directly on Linkedin and also email your resume at yashasvi@maloka.com

with these details

Current CTC

Expected CTC

Notice period if any

Current Location

Open for Relocation to gurgaon

Email at yashasvi@maloka.com