Customer Account Manager

As an Assistant / Deputy Manager Commercial at GKN Automotive India, your role will involve leading customer account management and business development for West Zone clients, including industry leaders like Tata Motors, Bajaj Auto, MG Motors, Stellantis, and Fiat. Your responsibilities will directly contribute to 30-40% of GKN India's revenue and volume. Key Responsibilities: - Lead pre-RFQ engagement, RFQ generation, quote preparation, and negotiation - Drive competitive insights to shape winning proposals - Maintain and improve profitability across current and new business - Own budgeting, demand planning, and long-range strategy (4YP) - Develop and execute customer business strategies - Deep dive into customer systems, portals, vehicle cycle plans, and sourcing strategies - Conduct strategic visits to foster customer intimacy and long-term growth - Manage pricing mechanisms and settlements - Support VAVE, ECN, and resourcing initiatives for cost competitiveness - Collaborate with plant teams on supply chain, quality, and overdue issues - Maintain costing databases and support MIS reporting - Apply global key account management practices and profitability metrics - Analyze and leverage competitive intelligence for business advantage Qualifications & Experience: - Bachelor of Engineering (MBA preferred) - 8-10 years in the auto component industry, ideally with Tier 1 system suppliers Core Competencies: - Strong analytical and reasoning skills - Excellent communication and negotiation abilities - Collaborative mindset and team leadership potential - Assertiveness, decision-making, and persuasive influence At GKN Automotive India, you'll be part of a high-performance team shaping the future of mobility. This role offers exposure to global account strategies, leadership development, and the opportunity to make a measurable impact on business growth. As an Assistant / Deputy Manager Commercial at GKN Automotive India, your role will involve leading customer account management and business development for West Zone clients, including industry leaders like Tata Motors, Bajaj Auto, MG Motors, Stellantis, and Fiat. Your responsibilities will directly contribute to 30-40% of GKN India's revenue and volume. Key Responsibilities: - Lead pre-RFQ engagement, RFQ generation, quote preparation, and negotiation - Drive competitive insights to shape winning proposals - Maintain and improve profitability across current and new business - Own budgeting, demand planning, and long-range strategy (4YP) - Develop and execute customer business strategies - Deep dive into customer systems, portals, vehicle cycle plans, and sourcing strategies - Conduct strategic visits to foster customer intimacy and long-term growth - Manage pricing mechanisms and settlements - Support VAVE, ECN, and resourcing initiatives for cost competitiveness - Collaborate with plant teams on supply chain, quality, and overdue issues - Maintain costing databases and support MIS reporting - Apply global key account management practices and profitability metrics - Analyze and leverage competitive intelligence for business advantage Qualifications & Experience: - Bachelor of Engineering (MBA preferred) - 8-10 years in the auto component industry, ideally with Tier 1 system suppliers Core Competencies: - Strong analytical and reasoning skills - Excellent communication and negotiation abilities - Collaborative mindset and team leadership potential - Assertiveness, decision-making, and persuasive influence At GKN Automotive India, you'll be part of a high-performance team shaping the future of mobility. This role offers exposure to global account strategies, leadership development, and the opportunity to make a measurable impact on business growth.