CS-GOBI Professional

2 - 3 years

4 - 5 Lacs

Posted:14 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

(a) Basic Function: - Support Customer Relations team by assisting with projects related to
YBP.
(b) Essential Functions: This role may include some or all of these functions:
Answer Product related questions (both technical and service related) and resolve
concerns in a timely and efficient manner (within 24 hours whenever possible) via
telephone, e-mail, on-line, etc
Ensure all communication and activities are logged.
Assist in project work of a repetitive nature.
Prioritize tasks in fast-paced environment.
Understand the technical environment, products service, systems used for YBP and
CRM.

Required Qualifications:

Candidates with 2-3 years working experience in MS Excel.
Any Graduate with excellent verbal communication; excellent written communication;
positive attitude team player
Proficiency in Macros will be an added advantage.

Preferred Qualifications:

Excellent time management, multi-tasking, and good Internet browsing skills
Library industry related experience a plus
Outstanding organizational skills, thrives in a structured work environment
Excellent verbal communication; Excellent written communication; Positive attitude team
player.
Work Location: Hyderabad (Cherlapally).

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